BEST BUY - CUSTOMER SERVICE Resume Example

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Owen Adams
XXXXX XXXXXXXXXX XXXXXX XXXX, CHARLOTTE, NC 28273
Ph: XXXXXXXXXXXX
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Professional Summary

Accomplished and energetic Customer Service Lead with a solid history of achievement in Retail. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include back office, visual merchandising and sales floor.

Skills
  • Customer and Personal Service
  • Troubleshooting
  • Active Listening
  • Production and Processing
  • Sales and Marketing
  • Complex Problem Solving
Experience
CUSTOMER SERVICE/ MOBILE ASSOCIATE Jul 2013Present BEST BUY CHARLOTTE, NC
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Greet customers and ascertain what each customer wants or needs.
FRONT END LEAD Oct 2010Jun 2013 RALPH LAUREN PHILADELPHIA, PA
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Stock shelves, and mark prices on shelves and items.
CUSTOMER SERVICE Aug 2008Feb 2010 WALMART WYNCOTE, PA
  • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Education
High School Diploma : GENERAL STUDIES Jun 1997 SIMON GRATZ HIGH SCHOOL PHILADELPHIA, PA

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About this resume

CUSTOMER SERVICE FROM CHARLOTTE , North Carolina RESUME

This is a resume for a CUSTOMER SERVICE in CHARLOTTE, North Carolina with experience working for such companies as BEST BUY and RALPH LAUREN. The grade for this resume is 0 and is one of hundreds of CUSTOMER SERVICE resumes available on our site for free. Use these resumes as templates to get help creating the best CUSTOMER SERVICE resume.

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School Attended
SIMON GRATZ HIGH SCHOOL