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Animal Emergency and Specialty - Customer Service Resume Example

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Benjamin Taylor
XXXXX XX XXXX XX, Redmond, WA 98053
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary:

Enthusiastic Customer Service professional with 25 years of experience within different areas. I have worked in schools, quality hotels, manufacturing rep office and administration within the veterinary field. 

Skills:

  • Customer Service
  • Active Listening
  • Service Orientation
  • Clerical
  • Critical Thinking
  • Time Management
  • Active Learning
  • Complex Problem Solving
Experience:
Customer service Oct 2014Present Animal Emergency and Specialty Kirkland, WA First and Last contact with people who come to the hospital. Resolve issues and help support Clients in times of stress with their pets. Full customer interaction by phone and in person.
Lead Receptionist Jan 2007Oct 2014 Loyal Companion Animal Care Redmond, WA As Lead Receptionist my top priority is customer service . Along with that I preform all office tasks for example, phones, filing, accounts , correspondence of all types and general back up for Doctors.
Kindergarten Teacher Jan 1981Jul 1989 Auckland Kindergarten Association Auckland, NZ I worked as Kindergarten Teacher in the public school system of New Zealand. I majored in Art and Literature which I still enjoy immensely. I worked with classes of between 20 to 25 4 to 6 year old.
After 8 years of teaching I married an American gentleman and moved to the US. Sadly , my teaching credentials were not recognized. I started a family and did not get to go back to school and start again on a teaching degree for the US.
Like riding a bike, once a teacher, always a teacher.
 
Office Assistant Apr 2002Jan 2007 Cascade Products Kirkland, WA
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Front Desk Receptionist- Shift Supervisor Jun 1987Nov 1991 Ramada Inn Northgate, WA
  •  Confer with customers by telephone or in person to provide information about products or services, take or enter reservations ,solve problems and make stay positive experience.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
Education:
Bachelor of Arts : Early Childhood Education and Teaching degree Dec 1980 Northshore Teachers College Auckland, NZ
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Resume Details

This is a real resume for a Customer Service in Redmond, Washington with experience working for such companies as Animal Emergency And Specialty, Loyal Companion Animal Care, Auckland Kindergarten Association. This is one of the hundreds of Customer Service resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service resume.

Previous Companies:

  • Animal Emergency and Specialty
  • Loyal Companion Animal Care
  • Auckland Kindergarten Association

Previous Job Positions:

  • Customer Service
  • Lead Receptionist
  • Kindergarten Teacher
  • Office Assistant
  • Front Desk Receptionist Shift Supervisor

Schools:

  • Northshore Teachers College

Level of Education:

  • Bachelor of Arts

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