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Millers Chrysler Jeep Dodge - Customer Serivce Resume Example

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Anna Gonzales
XX XXXXXXX XXXXX
Martinsburg, WV 25405
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned Customer Service Representative with more than 20 plus years of experience in fast-paced Retail  Environment. Excellent communication skills and time management . Track record of achieving exceptional results in job completions and customer satisfaction. 

Skills

Ensured projects follow a consistent predetermined work flow. Contact homeowners to initiate product delivery  for the project as well as schedule necessary appointments.

Knowledge of phone system including but not limited to voice mail. General knowledge of construction practices and techniques.

Experience
Customer Serivce / Cahier Jan 2013Jan 2014 Miller's Chrysler Jeep Dodge Martinsburg, WV
  • Keep records of customer interactions or transactions, recording details, complaints, or comments, as well as actions taken.
  • Determine charges for services requested, collect  payments, or arrange for billing.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Compile and maintain non-monetary reports and records.
  • Compute and record totals of transactions.
Installed Sales Corradtior Nov 1999Jun 2011 Lowes Martinsburg, WV
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Establish and implement departmental policies, goals, objectives, and procedures, 
  • Perform sales floor work, such as greeting or assisting customers,
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Ability to manage multiple projects/jobs to ensure great customer service.
  • Maintains accurate record of all interaction and occurrences in relation to the customer''s projects.
  • Coordinate installation schedules with installers and validate with homeowners.
  • Resolve customer issues; understand the appropriate time to escalate the issues to the next level of management.
  •   
Education
High School Diploma: General studies Garden Valley , CA Golden Sierra High School Jun 1983
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Resume Details

This is a real resume for a Customer Serivce in Martinsburg, West Virginia with experience working for such companies as Millers Chrysler Jeep Dodge, Lowes. This is one of the hundreds of Customer Serivce resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Serivce resume.

Previous Companies:

  • Millers Chrysler Jeep Dodge
  • Lowes

Previous Job Positions:

  • Customer Serivce
  • Cahier
  • Installed Sales Corradtior

Schools:

  • Golden Sierra High School

Level of Education:

  • High School Diploma

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