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Barksdale Dental Laboratory - Customer Relations Manager Resume Example

Charles Collins
XXX XXXXXXX XXXXXX XXXXX, Madison, AL 35756
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Reliable leader with professional integrity.

Handles tasks with focus and accuracy.

Excellent track record of business development support.

Excellent working knowledge of dental technology.

Committed to customer satisfaction and retention, thus improving the companies bottom line.

A true people person that believes that the customer IS always right.

Skills

Dedicated and dependable Can do attitude in stressful situations

Focused on client retention and satisfaction Effective multi-tasker

Ability to quickly learn new information/skills Outstanding verbal and written communication skills

Dedicated to personal and professional growth

Experience
Customer Relations Manager Jan 2013Present Barksdale Dental Laboratory Huntsville, AL

Oversee all daily office operations, managing a staff of four cusotmer relation team members.

Developed and implemented procedures for effective customer communications.

Increased customer retention through successful conflict resolution.

Schedules all production of work in laboratory.

Responsible for all shipping and receiving and routing of local delivery drivers.

Consistently monitor retention and growth of accounts.

Track and report sales commissions for business development personnel.

Owner/Operator Apr 1991Dec 2012 Centric Design Dental Laboratory Huntsville, AL

Developed new business from business plan inception to successful operation.

Recruited and maintained account base.

Effectively managed staff of five technicians.

Responsible for A/R, A/P and all daily operations.

Developed specialty niche of cosmetic restorations in alliance with restoring doctors.

Aided in case design with chairside consultations at dental practices.

Licensed Agent Oct 1985May 1989 Cotton States Insurance Huntsville, AL

Licensed property and casualty as well as life and health agent.

Binding authority with the company.

Education
High School Diploma May 1981 Grissom High School Huntsville, AL
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Resume Details

This is a real resume for a Customer Relations Manager in Madison, Alabama with experience working for such companies as Barksdale Dental Laboratory, Centric Design Dental Laboratory, Cotton States Insurance. This is one of the hundreds of Customer Relations Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Relations Manager resume.

Previous Companies:

  • Barksdale Dental Laboratory
  • Centric Design Dental Laboratory
  • Cotton States Insurance

Previous Job Positions:

  • Customer Relations Manager
  • Owner
  • Operator
  • Licensed Agent

Schools:

  • Grissom High School

Level of Education:

  • High School Diploma

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