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Sleepys - Customer Care Supervisor Resume Example

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Mia Cook
XXXX XXXXXX XXXXXX, Elmont, NY 11003
XXXXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXX XXXXXXXX
Professional Summary

Friendly and enthusiastic with 17 years of customer service experience.  Able to learn new tasks quickly.  Ability to relate to diverse clients
with friendly, professional demeanor at all times.

Skills
  • Time management skills.
  • Work well as part of a team.computer literacy 
  • Attention to detail.  
  • Event planning 
  • Organized and Multitask 
Experience
Sleepy's Hicksville, NY Customer Care Supervisor Jul 2013－Present
  • Resolve complaints and order issues Assist New hire training Assess claims and reports Mentoring Review billing and finances.
Mary Kay Elmont, NY Independent Beauty Consultant Oct 2011－Present
  • Event planning.
  • Direct sales.
  • Book keeping.
  • Mentoring New Recruits.
Sweet Indulgence by Stacy Elmont, NY Owner Feb 2011－Present
  • Event planning.
  • Baker and Cake Decorator.
  • Book keeping.
Sleepy's Hicksville, NY Customer Service Representative Dec 2009－Apr 2011
  • Assists customers effectively by solving their disputes.
  • Provides customers additional information and explains services.
  • Discusses products offered and ensures customer satisfaction.
  • Schedule and reschedule Delivers.
Cablevision Jericho, NY Optimum voice technical support representative Sep 2008－Jul 2009
  • Trouble shoot voice modem.
  • Process payments.
  • Provide basic customer service.
Time Warner Cable College Point, NY Mar 2006－Apr 2008
  • Inbound Sales Representative/Retention.
  • Sell cable packages and set up service installation appointments.
  • Retain existing customers.
  • Customer service.
The Home Depot New York, NY Shift Supervisor Apr 2001－Apr 2006
  • Customer service / Special Services supervisor.
Assistant to Human Resource Manager
  • Responsible for training both new and old associates.
  • Cash register operations.
Education
York College Queens, NY Jan 2003
Queens Boro Community College Queens, NY Jan 2002
Old Harbour High Jamaica West Indies Jan 1998
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Customer Care Supervisor Independent Beauty Consultant Owner Customer Service Representative Shift Supervisor

Resume Details

This is a real resume for a Customer Care Supervisor in Elmont, New York with experience working for such companies as Sleepys, Mary Kay, Sweet Indulgence By Stacy. This is one of the hundreds of Customer Care Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Care Supervisor resume.

Previous Companies:

  • Sleepys
  • Mary Kay
  • Sweet Indulgence by Stacy

Previous Job Positions:

  • Customer Care Supervisor
  • Independent Beauty Consultant
  • Owner
  • Customer Service Representative
  • Optimum voice technical support representative

Schools:

  • York College
  • Queens Boro Community College
  • Old Harbour High Jamaica West Indies

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