United Healthcare - Customer Care Representative Resume Example

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Scarlett Watson
XXXX XXXXXXXXX XXXXX, Florissant, MO 63033
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary:
Professional, with outstanding interpersonal skills, as well as highly motivated with great communication  skills.  Dynamic customer service abilities, with recognition for outstanding customer service and for demonstrating the ability to follow and recognize the importance of  meeting goals of the company or organization.
Skills:
  • Customer and Personal Service
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Law and Government
  • Time Management
Experience:
Customer Care Representative Jul 2014Present United Healthcare Maryland Heights, MO Customer Care Representative for Medicare and Retirement Benefits Department.  Assisting all members with United Healthcare Medicare and Retirement health plans.  Understanding the benefits of the Medicare plans, including but not limited to understanding claims, coordination of benefits and understanding Medicare guidelines.
Customer Service Nov 2012Jul 2014 Goodwill Industries Florissant, MO Customer service to retail customers, set up and maintaining the sales floor, inventory monthly, assisting with donation sorting when needed.
Office Assistant Jan 2009Nov 2012 Riverside Trucking St Louis , MO Maintaining the office accounts, files and data.  Data entry, filing, faxing, accounts receivable, accounts payable, payroll, maintaining all repair invoices.
Deputy Clerk Feb 2004Oct 2006 St Louis County Probate Courts Clayton, MO

Maintaining assigned heavy workload of probate files and processing them for approval by the probate division to approve including small estates, guardian/conservatorship of adults and minors,  All correspondence that was required and necessary to go to the attorney on file for the probate matter. Checking the docket weekly for three judges, filing, faxing, copy, answering phones.

Education:
Specialized Associates Degree : Paralegal Dec 2003 Hickey College Maryland Heights , MO
High School Diploma : General Studies May 1994 Hazelwood Central Florissant, MO
Community Service:

Volunteering to help with cleaning up and maintaining the church grounds and my daughters preschool's playground.

Volunteering to work at concession duty for my children's sports games.

Awards:

Outstanding Achievement in Customer Satisfaction, 2015

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About this resume

Customer Care Representative FROM Florissant , Missouri RESUME

This is a resume for a Customer Care Representative in Florissant, Missouri with experience working for such companies as United Healthcare and Goodwill Industries. The grade for this resume is 0 and is one of hundreds of Customer Care Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Care Representative resume.

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School Attended
Hickey College