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Rubicon Global - Customer Care Representative Resume Example

Smisela Tsimh
XXXX XXXXXXXX XXXXX
Louisville, KY 40118
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented Accounting/Customer Care Rep with 21 years experience in Recycling/Industrial environment. Core competencies include Microsoft Office Suite, bookkeeping and customer relations as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • Reading Comprehension
  • Critical Thinking
  • Writing
  • Administration and Management
Experience
Customer Care Representative Feb 2018Oct 2018 Rubicon Global Atlanta, GA
  • Received and dispatched orders based on customer need.
  • Audited customer invoices to verify that charges were correct.
  • Managed customer complaints to ensure that problems were rectified in a timely and efficient manner.
  • Worked with vendors to reconcile billing issues.
  • Verified database had correct information to ensure that billing was accurate.
Accounting/Customer Care Jun 2015Feb 2018 Compactor Rental of America Phoenix, AZ
  • Received and dispatched orders based on customer need.
  • Audited customer invoices to verify that charges were correct.
  • Managed customer complaints to ensure that problems were rectified in a timely and efficient manner.
  • Worked with vendors to reconcile billing issues.
  • Verified database had correct information to ensure that billing was accurate.
Accounting/Administrative/Customer Care Apr 1997Jun 2015 Industrial Services of America Louisville, KY
  • Received and dispatched orders based on customer need.
  • Audited customer invoices to verify that charges were correct.
  • Managed customer complaints to ensure that problems were rectified in a timely and efficient manner.
  • Worked with vendors to reconcile billing issues.
  • Verified database had correct information to ensure that billing was accurate.
  • Keep accurate records of financial transactions.
  • Balanced cash drawer at end of business day.
  • Answered customer inquiries and provided information on policy and procedure.
  • Managed truck scale to ensure that truck weights met regulatory weight for driving safely on the road.
  • Verified material arriving for purchase was accurately identified to ensure correct payments were made at cashier station.
  • Prepared Bill of Lading paperwork for truck drivers and acquired signature for proof of delivery or proof of shipment.
Education
Bachelor of Science: Business Administration Louisville, KY Sullivan University - Louisville May 2014
  • GPA 3.57.
Associate of Science: Business Administration Louisville, KY Sullivan University - Louisville Mar 2011
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Resume Details

This is a real resume for a Customer Care Representative in Louisville, Kentucky with experience working for such companies as Rubicon Global, Compactor Rental Of America, Industrial Services Of America. This is one of the hundreds of Customer Care Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Care Representative resume.

Previous Companies:

  • Rubicon Global
  • Compactor Rental of America
  • Industrial Services of America

Previous Job Positions:

  • Customer Care Representative
  • Accounting
  • Customer Care
  • Administrative

Schools:

  • Sullivan University - Louisville

Level of Education:

  • Bachelor of Science
  • Associate of Science

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