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Cvs Health - Customer Care Representative Resume Example

Idvad Eaarlvz Jr
Accomplished and energetic in the workplace with a solid history of achievement in customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include team building, creating strong relationships with customers, and the ability to work well under pressure .
  • Conflict Resolution 
  • Production and Data Entry/ Processing
  • Tenacity and Grit 
  • Microsoft and Apple Program's Proficient 
  • Multi-line phone system and email based applications 
  • Active Listening and Learning 
  • Adaptable, Reliable, Accountable 
  • Empathetic and Patient 
  • Bilingual 
  • Over 5 years of Customer and Community Service 
Customer Care Representative Oct 2017Jun 2018 CVS Health Chandler, AZ
  • Build sustainable relationships and engage with customers by taking the extra mile.
  • Meet personal/team qualitative and quantitative goals.
  • Help resolve claim inquiries regarding policy coverage for prescriptions, and reimbursements.
  • Answer inbound calls and assist with questions while positively representing the company.
  • Enroll members into mail order, respond to product related questions, and enter medication orders into the computer.
  • Utilize effective problem solving and customer relation skills while working research and resolve problems in a timely manner.
  • Participate actively in team meetings as well as provide support when necessary to team members and management.
Bindery Operator/Helper Jun 2014Jun 2017 Prisma Graphics Phoenix, AZ
  • Cut paper to specified dimensions using board shears, hand cutters, or cutting machines.
  • Lubricate, clean, or make minor repairs to machine parts to keep machines in working condition.
  • Monitor machine operations to detect malfunctions or to determine whether adjustments are needed.
  • Read work orders to determine instructions and specifications for machine set-up.
Stock Clerk Feb 2013Aug 2013 99 Cent Only Chandler, AZ
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Receive, open, unpack and issue sales floor merchandise.
  • Clean display cases, shelves, and aisles.
  • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
  • Greet customers when they walk through the door and ask if they need assistance.
  • Accountable for selling products and providing excellent customer service to consumers on the floor.
High School Diploma May 2014 Hamilton High School Chandler, AZ

M.E.Ch.A: Club President 

Nursing Chandler-Gilbert Community College Chandler, AZ
  • American Safety & Health Institute: BLS (CPR AND AED) Certified 
  • Heart Savers: Emergency Care First Aid / Child Care First Aid 
  • Chandler Gilbert Community College: EMT
Community Service

7th Day Adventist Pathfinder Club - Volunteer/ Counselor, 2014- Present

Photography/Video Arizona 7th Day Adventist Conference, 2015- Present

Children's Camp Counselor/Instructor, 2017

Italy Mission Trip, 2016

St. Vincent de Paul Samaritan Feet Project, 2015-Present

    • Student Success Award, ACE Program
    • Certificate of Achievement, AVID
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    Resume Details

    This is a real resume for a Customer Care Representative in Chandler, Arizona with experience working for such companies as Cvs Health, Prisma Graphics, 99 Cent Only. This is one of the hundreds of Customer Care Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Care Representative resume.

    Previous Companies:

    • CVS Health
    • Prisma Graphics
    • 99 Cent Only

    Previous Job Positions:

    • Customer Care Representative
    • Bindery Operator
    • HELPER
    • stock clerk


    • Hamilton High School
    • Chandler-Gilbert Community College

    Level of Education:

    • High School Diploma

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