Macys - Customer Associates Resume Example

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Elizabeth Richardson

XXX X XXX XXXXXX XXX XX, bronx, NY 10452

Ph: XXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXXXXXX

Summary

Talented and results oriented individual with a proven record of accomplishment of exceptional work ethics and motivational skills. Strong customer service orientation, technical, and problem solving skills. Assertive and dependable team player with demonstrated ability to multi-task and make decisions to move projects to completion. Holds a U.S. Passport. Possess excellent organizational and computer skills with knowledge of Outlook, Access, Excel, Power Point and Word.

Skills

Critical Thinking
Writing

Sales and Marketing
Foreign Language

Judgment and Decision Making
Time Management

Monitoring Customer and Personal Service

Experience

Customer Associates Sep 2011－Apr 2012 Macy's － Cherryhill, NJ

Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise. Place special orders or call other stores to find desired items.

Cashier/Stock Jul 2011－Jan 2012 Wawa Westhampton, NJ

Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Greet customers entering establishments.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. Stock shelves, and mark prices on shelves and items.

Education