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Sutherland Group LLC Contract for AT&T - Customer Account Executive Resume Example

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Jacob Jones
XXXX XXXX XX XXX XXXX, Westland, MI 48185
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic Customer Service Executive with a solid history of achievement in Sales Marketing and Customer Service environment . Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Marketing, Sales and Exemplary Customer Service Satisfaction.
Bilingual professional with a strong record of academic and hand-on work performance. Able to provide services in English and in Spanish. Well rounded Professional and Intercultural expert 
with a blend of experience in mediation, teaching, writing, radio producing, public speaking and management in international and diverse settings.

Skills
  • Customer and Personal Service
  • Clerical
  • English Language
  • Active Listening
  • Service Orientation
  • Critical Thinking
  • Social Perceptiveness
  • Negotiation
  • Persuasion
  • Social Perceptiveness
  • Speaking
  • Reading Comprehension
Experience
Customer Account Executive Jan 2011Apr 2013 Sutherland Group LLC Contract for AT&T Barranquilla, CO
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Provide translations from Spanish to English.
Interpreter Oct 2007Mar 2013 E3 Partners Barranquilla, CO
  • Train and supervise other translators or interpreters.
  • Check original texts or confer with authors to ensure that translations retain the content, meaning, and feeling of the original material.
  • Discuss translation requirements with clients and determine any fees to be charged for services provided.
  • Adapt translations to students' cognitive and grade levels, collaborating with educational team members as necessary.
  • Compile information on content and context of information to be translated and on intended audience.
  • Travel with or guide tourists who speak another language.
  • Adapt software and accompanying technical documents to another language and culture.
  • Follow ethical codes that protect the confidentiality of information.
  • Translate messages simultaneously or consecutively into specified languages, orally or by using hand signs, maintaining message content, context, and style as much as possible.
Volunteer May 2009Mar 2011 Compassion International Barranquilla, CO
Education
Associate of Arts : International Studies May 2012 Universidad Del Norte Barranquilla, CO
High School Diploma : General Education May 2009 James Vender Murphy Barranquilla, CO
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Resume Details

This is a real resume for a Customer Account Executive in Westland, Michigan with experience working for such companies as Sutherland Group Llc Contract For At&t, E3 Partners, Compassion International. This is one of the hundreds of Customer Account Executive resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Account Executive resume.

Previous Companies:

  • Sutherland Group LLC Contract for AT&T
  • E3 Partners
  • Compassion International

Previous Job Positions:

  • Customer Account Executive
  • Interpreter
  • Volunteer

Schools:

  • Universidad Del Norte
  • James Vender Murphy

Level of Education:

  • Associate of Arts
  • High School Diploma

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