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Comcast Communications - Customer Account Executive Resume Example

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Penelope Perry
  • XXX XX XXXX XXXXXX, Aurora, CO 80012
  • H: XXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic Customer Service Representative with 30 yrs of customer service experience. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Active Listening
  • Time Management
  • Critical Thinking
  • Monitoring
  • Bilingual English/Spanish
Experience
Customer Account Executive, 06/2013 to Present
Comcast Communications Denver, CO
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Check to ensure that appropriate steps taken to resolve customers' problems.
  • Resolve customers' service issues by performing activities such as diagnostic scan, reset devices, troubleshooting
Income Maintenance Technician, 03/2012 to 09/2012
Adams County Human Services Commerce City, CO
  • Report to management regarding the application outcome
  • Advise clients in areas such as qualifications, benefit amounts, necessary documents to complete application process.
Customer Service Lead/Representative, 03/2011 to 05/2012
Randstad Staffing Agency Denver, CO
  • Manage staff, preparing work schedules and assigning specific duties.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with organization officials, and staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Enrollment Specialist, 08/2009 to 02/2011
Denver Health Denver, CO
  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person to determine eligibility for health care
  • Ensure that policy requirements are fulfilled
  • Perform administrative tasks, such as maintaining records and handling legal documents, maintaining confidentiality. 
Supervisor, 04/2004 to 03/2009
Bristol West Insurance Centennial, CO
  • Manage staff, preparing work schedules and assigning specific duties.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with organization officials, and staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Education
GED: General Education, Community Technical Skill Center - Denver, Co
Bachelor of Science: Medical Administration, College America - Denver, CO
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Resume Details

This is a real resume for a Customer Account Executive in Aurora, Colorado with experience working for such companies as Comcast Communications, Adams County Human Services, Randstad Staffing Agency. This is one of the hundreds of Customer Account Executive resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Account Executive resume.

Previous Companies:

  • Comcast Communications
  • Adams County Human Services
  • Randstad Staffing Agency

Previous Job Positions:

  • Customer Account Executive
  • Income Maintenance Technician
  • Customer Service Lead
  • Representative
  • Enrollment Specialist

Schools:

  • Community Technical Skill Center
  • College America

Level of Education:

  • GED
  • Bachelor of Science

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