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Sunderlet Pharmaceuticals Nigeria Limited - Customare Care Representative Resume Example

Landon Campbell
XXXX XXXX XXXXXX XXXX, Laurel, MD 20723
H: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary





Experienced
Sales Manager and Seasoned Customer Service/Front Desk Personnel in national,production
and retail industry with proven strengths in customer service,
salesand
negotiations. Demonstrated skills in marketing, advertising,
strategic planning and promoting products. Successful in
developing strategies to attract new customers and maintain their
loyalty. Computer skills include: Microsoft Word, Excel and Power
Point
Skills
  • Customer and Personal Service
  • Listening and good communication 
  • Organization skills 
  • Persistence 
  • Good marketing knowledge and Objection handling 
  • Good relationship builder 
  • Ability to maintain great focus 
  • Creativity
Experience
Customare Care Representative 01/2013 to 11/2014 Sunderlet Pharmaceuticals Nigeria Limited NIgeria
  • I pleased customers with a hospitable approach in helping them with their queries, and generate revenue for the organization. 
  • I retained the existing customers by building rapport and providing customer satisfaction. 
  • I attracted potential clients by displaying and selling the products and services offered by the organization by effective salesmanship and building a genuine rapport with the potential clients. 
  • I maintained proper records of all the transactions/sales/complaints/orders/cancellations that have taken place, and to ensure a proper follow-up as and when required. 
  • I listened to consumer's query with patience and not to assume the problem myself. 
  • I provided timely solutions of the customer's queries, and ensured that the problem did not occur again. 
  • Directed customers to the right person in-charge (a supervisor or manager), if handling the query is beyond my authority, so that the solution is attained immediately. 
  • Kept the organizational data and consumer information confidential. 
  • Handled workload and customer queries with patience and empathy, and to not let work pressure reflect on the way I dealt with the clients.
Medical and Sales Representative 11/2012 to 11/2014 Fidson Healthcare Plc Nigeria
  • Oversee activities directly related to making products or providing services. 
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products. 
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. 
  • Manage staff, preparing work schedules and assigning specific duties. 
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with boardmembers, organization officials, and staff members as necessary. 
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand. 
  • Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services whilestaying within budgetary limits. 
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory. 
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required. 
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
Education
Bachelor of Technology: Anatomy 12/2009 Ladoke Akintola University of Technology Nigeria
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Resume Details

This is a real resume for a Customare Care Representative in Laurel, Maryland with experience working for such companies as Sunderlet Pharmaceuticals Nigeria Limited, Fidson Healthcare Plc. This is one of the hundreds of Customare Care Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customare Care Representative resume.

Previous Companies:

  • Sunderlet Pharmaceuticals Nigeria Limited
  • Fidson Healthcare Plc

Previous Job Positions:

  • Customare Care Representative
  • Medical and Sales Representative

Schools:

  • Ladoke Akintola University of Technology

Level of Education:

  • Bachelor of Technology

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