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Vikki Hudson - Cusomer Service Staff Agent Resume Example

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Harper Bailey
Professional Summary

Responsible insurance agent proficient in sales and customer service. Passionate and motivated, with a drive for excellence. Over 15 years in Insurance and financial services. 

  • Judgment and Decision Making
  • Time Management
  • Customer Service
  • Active Listening
  • Sales and Marketing
  • Clerical
Cusomer Service Staff Agent Dec 2002Present Vikki Hudson, Agent Harrison, AR
  • Sell various types of insurance policies to businesses and individuals; including automobile, fire, life, property, medical and dental insurance.
  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
  • Customize insurance programs to suit individual customers, often covering a variety of risks.
  • Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
  • Calculate premiums and establish payment method.
  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.
  • Perform administrative tasks, such as maintaining records and handling policy renewals.
  • Contact underwriter and submit forms to obtain binder coverage.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
Customer Service Reprensative Sep 1998Dec 2002 Campbell Insurance Agency, Inc. Harrison, AR
  • Process, prepare, and submit applications for coverage to insurance carriers.
  • Process and record new insurance policies and claims.
  • Correspond with insured or agent to obtain information or inform them account status or changes.
  • Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
  • Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
  • Collect initial premiums and issue receipts.
  • Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
High School Diploma May 1996 Harrison High School Harrison, AR
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Resume Details

This is a real resume for a Cusomer Service Staff Agent in Harrison, Arkansas with experience working for such companies as Vikki Hudson, Agent, Campbell Insurance Agency. This is one of the hundreds of Cusomer Service Staff Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Cusomer Service Staff Agent resume.

Previous Companies:

  • Vikki Hudson
  • Agent
  • Campbell Insurance Agency

Previous Job Positions:

  • Cusomer Service Staff Agent
  • Customer Service Reprensative


  • Harrison High School

Level of Education:

  • High School Diploma

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