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Blue Cross Blue Shield Marshall - Cusomer Advocate II Resume Example

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Jack Carter
XXX XXXXXXX XXXX, Marshall, TX 75670 | (H) XXXXX XXXXXXXX | XXXXXXXXXXXXXXXXXXXX
Summary
Determined, team-oriented individual who strives to achieve excellence. Ability to multi-task and learn fast. Knowledgeable in medical terminology and anatomy.


Service-oriented Customer Advocate II with 2 years background in a busy call center environment. Core competencies include quoting benefits, processing claims, and working ail's as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • Judgment and Decision Making
  • Complex Problem Solving
  • Active Learning
  • Critical Thinking
Experience
Cusomer Advocate II 09/2012 to Present
 Blue Cross Blue Shield Marshall, Tx
  • Handling member inquires Giving benefits Processing claims Working special projects .i.e.
  • working ail's and routing medical documents, assisting other customer advocates with closing their files, and training new customer advocates.
Sitter 01/2012 to 05/2014
 Harley's Sitter Services – Hallsville, TX
  • Providing a service to help the client with daily living activities.
  • Providing assistance with feeding, bathing, cleaning, and helping with going to the.
  • bathroom.
  • Making sure my client is well taken care of to the best of my ability.
Certified Pharmacy Technician 07/2010 to 09/2011
 CVS Pharmacy – Marshall, TX
  • Filling prescriptions, Pharmacy inventory, Customer Service · Data entry, typing in prescriptions · Insurance claims.
Certified Pharmacy Technician 09/2007 to 08/2009
 Complete Rx – Longview, TX
  • Making IV's, Narcotics inventory, Pharmacy inventory · Compound specialist, Pyxis specialist · Provide support to doctors and nurses all over the hospital · Data entry, typing in prescriptions.
Education
Marshall High School -
Additional Information
Member of J. Star MinistriesMember of S.I.C (sisters in Christ) prayer groupActive Member of New Zion Church of Christ youth ministries. 2
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Sitter Certified Pharmacy Technician

Resume Details

This is a real resume for a Cusomer Advocate II in Marshall, Texas with experience working for such companies as Blue Cross Blue Shield Marshall, Tx, Harleys Sitter Services. This is one of the hundreds of Cusomer Advocate II resumes available on our site for free. Use these resumes as templates to get help creating the best Cusomer Advocate II resume.

Previous Companies:

  • Blue Cross Blue Shield Marshall
  • Tx
  • Harleys Sitter Services

Previous Job Positions:

  • Cusomer Advocate II
  • Sitter
  • Certified Pharmacy Technician

Schools:

  • Marshall High School

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