TMobile - CSR Resume Example

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Christian Roberts
XXX XXX XXXXX XX XXX XXX, Nashville, TN 37216
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary:

Seasoned CSR with more than 3+ years of experience in fast-paced environment. Excellent typing skills and customer service skills. Track record of achieving exceptional results in Sales.

Skills:
  • Customer and Personal Service
  • Clerical
  • English Language
  • Computers and Electronics
  • Time Management
  • Sales and Marketing
Experience:
CSR Jan 2014Present TMobile Nashville, TN
  • Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
CSR May 2011May 2012 Asurion Nashville, TN
  • Review insurance policy to determine coverage.
  • Prepare insurance claim forms or related documents and review them for completeness.
  • Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
  • Calculate amount of claim.
  • Post or attach information to claim file.
  • Transmit claims for payment or further investigation.
  • Contact insured or other involved persons to obtain missing information.
Server Nov 2010May 2011 TGI Friday's Antioch, TN
  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
  • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • Examine trays to ensure that they contain required items.
  • Place food servings on plates or trays according to orders or instructions.
  • Load trays with accessories such as eating utensils, napkins, or condiments.
  • Take food orders and relay orders to kitchens or serving counters so they can be filled.
  • Stock service stations with items such as ice, napkins, or straws.
  • Total checks, present them to customers, and accept payment for services.
CSR Dec 2007Jun 2010 Sykes Inc Morganfield, Ky
  • Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
  • Performing general office duties including but not limited to ordering supplies, making deposits to field accounts and pickup/delivery of mail and other duties assigned.
  • Answer incoming telephone calls.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Education:
High School Diploma : Diploma May 2006 Whitley County High School Williamsburg, Ky
Bachelor of Science : Business Western Kentucky University Bowling Green , Ky

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About this resume

CSR FROM Nashville , Tennessee RESUME

This is a resume for a CSR in Nashville, Tennessee with experience working for such companies as TMobile and Asurion. The grade for this resume is 0 and is one of hundreds of CSR resumes available on our site for free. Use these resumes as templates to get help creating the best CSR resume.

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School Attended
Whitley County High School