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TMobile - CSR Resume Example

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Christian Roberts
XXX XXX XXXXX XX XXX XXX, Nashville, TN 37216
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary:

Seasoned CSR with more than 3+ years of experience in fast-paced environment. Excellent typing skills and customer service skills. Track record of achieving exceptional results in Sales.

Skills:
  • Customer and Personal Service
  • Clerical
  • English Language
  • Computers and Electronics
  • Time Management
  • Sales and Marketing
Experience:
CSR Jan 2014Present TMobile Nashville, TN
  • Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
CSR May 2011May 2012 Asurion Nashville, TN
  • Review insurance policy to determine coverage.
  • Prepare insurance claim forms or related documents and review them for completeness.
  • Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
  • Calculate amount of claim.
  • Post or attach information to claim file.
  • Transmit claims for payment or further investigation.
  • Contact insured or other involved persons to obtain missing information.
Server Nov 2010May 2011 TGI Friday's Antioch, TN
  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
  • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • Examine trays to ensure that they contain required items.
  • Place food servings on plates or trays according to orders or instructions.
  • Load trays with accessories such as eating utensils, napkins, or condiments.
  • Take food orders and relay orders to kitchens or serving counters so they can be filled.
  • Stock service stations with items such as ice, napkins, or straws.
  • Total checks, present them to customers, and accept payment for services.
CSR Dec 2007Jun 2010 Sykes Inc Morganfield, Ky
  • Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
  • Performing general office duties including but not limited to ordering supplies, making deposits to field accounts and pickup/delivery of mail and other duties assigned.
  • Answer incoming telephone calls.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Education:
High School Diploma : Diploma May 2006 Whitley County High School Williamsburg, Ky
Bachelor of Science : Business Western Kentucky University Bowling Green , Ky
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Resume Details

This is a real resume for a CSR in Nashville, Tennessee with experience working for such companies as Tmobile, Asurion, Tgi Fridays. This is one of the hundreds of CSR resumes available on our site for free. Use these resumes as templates to get help creating the best CSR resume.

Previous Companies:

  • TMobile
  • Asurion
  • TGI Fridays

Previous Job Positions:

  • CSR
  • Server

Schools:

  • Whitley County High School
  • Western Kentucky University

Level of Education:

  • High School Diploma
  • Bachelor of Science

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