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Pioneer Insurance - CSR Resume Example

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Cmnioa Obrjon
Professional Summary

Service-oriented Bank Of America with 11 year background in Customer Service. Core competencies include Bilingual, as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

  • Complex Problem Solving
  • Active Listening
  • Sales and Marketing
  • Bilingual
  • Experience with Microsoft office, including Word Outlook and Excel. 
CSR Oct 2014Current Pioneer Insurance Pasadena, TX
  • Selling and quoting  auto policies.
  • Answering questions or concerns.
  • Processing payments, cash, money orders or credit card transactions
CSR May 2010Sep 2014 Farmers Insurance Pasadena, TX
  • Supervise employees or volunteers working on sustainability projects.
  • Help customer needs.
  • Taking payments.
  • Doing auto, home and life quotes.
  • Helping customers to report a claim.
  • Answering customers calls
  • Process bank deposits
Teller Operations Specialist May 1999Apr 2010 Bank Of America Friendswood, TX
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Keep records of all goods shipped, received, and stored.
  • Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
  • Track delivery progress of shipments.
  • Excellent Customer Service.
  • Maintained good communications with customers.
  • Provided employees with the knowledge and skills necessary to recognize hazards and perform their jobs effectively.
  • handle large transactions with accuracy and efficiently to build customer confidence.
  • Conducted orientations, and weekly meetings for the associates.
  • Ensured that workers are in compliance with their guidelines.
High School Diploma May 1998 Pasadena High School Pasadena, TX
English, Spanish
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Resume Details

This is a real resume for a CSR in PASADENA, Texas with experience working for such companies as Pioneer Insurance, Farmers Insurance, Bank Of America. This is one of the hundreds of CSR resumes available on our site for free. Use these resumes as templates to get help creating the best CSR resume.

Previous Companies:

  • Pioneer Insurance
  • Farmers Insurance
  • Bank Of America

Previous Job Positions:

  • CSR
  • Teller Operations Specialist


  • Pasadena High School

Level of Education:

  • High School Diploma

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