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Bay Insurance - CSR Resume Example

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Natalie Bennett
XXX XXXXX XXXXXX, Gervais,OR 97026
XXXXXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Skills
  • Active Listening
  • Self motivated
  • Ability to multi-task
  • Bilingual
  • Strong  organizational skills
  • Telephone skills
  • Adaptive team player
Experience
CSR/Marketer: Dec 2014Feb 2015 Bay Insurance: Keizer, OR sort out mail, maintain clean work space, contact customers by telephone or in person to provide information about products or services, cancel accounts, or obtain details of complaints, keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken, review insurance policy terms to determine whether a particular loss is covered by insurance, prepare and start claims, process payments via check, debit/credit cards, close out ACA.
Backup Keyholder/Sales Associate: Jul 2014Oct 2014 Sanibel Sunglass Company: Woodburn, OR

opening/closing procedures, maintain clean work space, track daily sales, reconcile cash drawer, maintain displays, daily and weekly inventory, prepare and drop of weekly deposits.

Bilingual Deliquency Representative: Apr 2014Jun 2014 Seterus Inc.: Salem, OR

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken, Answered high volume calls, Collection calls, took financials to create payment plans, provided foreclosure information, provided info for payment assistance, set up future dated payments, processed payments via check and debit/credit cards. 

Teller Specialist: Feb 2010May 2013 Maps Credit Union: Woodburn, OR

Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds, receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips, balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines, order a supply of cash to meet daily needs, count, verify, and post armored car deposits, prepare and verify cashier's checks, monitor bank vaults to ensure cash balances are correct, identify transaction mistakes when debits and credits do not balance.

Education
High School Diploma: General Studies, Jun 2007 Woodburn High School, Woodburn, OR
Languages
English, Spanish
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Resume Details

This is a real resume for a CSR in Gervais, Oregon with experience working for such companies as Bay Insurance, Sanibel Sunglass Company, Seterus Inc. This is one of the hundreds of CSR resumes available on our site for free. Use these resumes as templates to get help creating the best CSR resume.

Previous Companies:

  • Bay Insurance
  • Sanibel Sunglass Company
  • Seterus Inc

Previous Job Positions:

  • CSR
  • Marketer
  • Backup Keyholder
  • Sales Associate
  • Bilingual Deliquency Representative

Schools:

  • Woodburn High School

Level of Education:

  • High School Diploma

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