American Modern Insurance - CSR Resume Example

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Aria Barnes
XXXX XXXXX XX, Fairfield, OH 45014
Ph: XXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic Costumer Representative with a solid history of achievement in Costumer Service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include time management, organizational skills  and flexible time.

Skills
  • Active Listening
  • Service Orientation
  • Time Management
  • Active Learning
  • Trilingual (English, Spanish, Portuguese)
  • Critical Thinking
  • Manager 
Experience
CSR May 2014Jun 2015 American Modern Insurance Amelia, OH
  • Review insurance policy to determine coverage.
  • Resolve customer complaints regarding sales and service.
  • Explain to external and internal agents how to write a policy.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Retail Salespersons Feb 2013Apr 2014 Kohl's Fairfield, OH
  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Place special orders or call other stores to find desired items.
  • Clean shelves, counters, and tables.
  • Bag or package purchases, and wrap gifts.
Education
Bachelor of Science : Mechanical and Manufacturing Engineering Miami University Oxford Oxford, OH Expected to graduate from Miami Oxford on May 2018

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About this resume

CSR FROM Fairfield , Ohio RESUME

This is a resume for a CSR in Fairfield, Ohio with experience working for such companies as American Modern Insurance and Kohls. The grade for this resume is 0 and is one of hundreds of CSR resumes available on our site for free. Use these resumes as templates to get help creating the best CSR resume.

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School Attended
Miami University Oxford