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1st Franklin Financial - Csr Resume Example

Penelope Perry
XXXX XXXXXXX XX, Pontotoc, MS 38863
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary:
Friendly and enthusiastic Customer Service Representative with six years of experince with working with people and customers.  Able to learn new task quickly and proficent in growing key customer relatinships. Exceptional customer services skills.  Motivated leader with strong organizational and prioritization abilities.  Represent establishment with freindly, professional demeanor at all times.
Skills:
  • Customer and Personal Service
  • Sales and Marketing
  • Judgment and Decision Making
  • Time Management
  • Complex Problem Solving
  • Management of Financial Resources
  • Active Learning
  • Management of Personnel Resources
Experience:
CSR Jul 2013Present 1st Franklin Financial Pontotoc, MS

    Take loan applications and process them. Close loans and print the checks.  Put the folders and file them in order. Prepare insurance claim forms or related documents and review them for completeness. Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data. Post or attach information to claim file. Take payments and call collection accounts.  Handle customer complains and find solutions.  File for judgements.  Repo collateral when needed.

Teller Feb 2013Jul 2013 WoodForest National Bank Tupelo, MS

    Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.  Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.  Enter customers' transactions into computers to record transactions and issue computer-generated receipts.  Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.  Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.    Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.  Order a supply of cash to meet daily needs.  Process and maintain records of customer loans.  Count, verify, and post armored car deposits.  Receive and count daily inventories of cash, drafts, and travelers' checks.  Prepare and verify cashier's checks.  Monitor bank vaults to ensure cash balances are correct.  Sort and file deposit slips and checks.  Carry out special services for customers, such as ordering bank cards and checks.  Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.  Identify transaction mistakes when debits and  credits do not balance.  Arrange monies received in cash boxes and coin dispensers according to denomination.  Resolve problems or discrepancies concerning customers' accounts.  Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.  Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.  Perform clerical tasks such as typing, filing, and microfilm photography.  Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.  Compute financial fees, interest, and service charges.  Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges.

Cashier Apr 2008Mar 2012 Save-a-Lot Pontotoc, MS

    Receive payment by cash, check, credit cards, vouchers, or automatic debits.  Issue receipts, refunds, credits, or change due to customers.  Assist customers by providing information and resolving their complaints.  Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.  Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Answer customers' questions, and provide information on procedures or policies.  Greet customers entering establishments.  Sell tickets and other items to customers.  Calculate total payments received during a time period, and reconcile this with total sales.  Process merchandise returns and exchanges.  Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.  Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.  Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.  Sort, count, and wrap currency and coins.  Supervise others and provide on-the-job training.  Stock shelves, and mark prices on shelves and items.  Request information or assistance using paging systems.  Compute and record totals of transactions.  Post charges against guests' or patients' accounts.  Weigh items sold by weight to determine prices.  Issue trading stamps, and redeem food stamps and coupons.  Keep periodic balance sheets of amounts and numbers of transactions.  Cash checks for customers.  Pay company bills by cash, vouchers, or checks.
Education:
High School Diploma : General May 2012 South Pontotoc Pontotoc, MS
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Resume Details

This is a real resume for a CSR in Pontotoc, Mississippi with experience working for such companies as 1st Franklin Financial, Woodforest National Bank, Save A Lot. This is one of the hundreds of CSR resumes available on our site for free. Use these resumes as templates to get help creating the best CSR resume.

Previous Companies:

  • 1st Franklin Financial
  • WoodForest National Bank
  • Save a Lot

Previous Job Positions:

  • CSR
  • Teller
  • Cashier

Schools:

  • South Pontotoc

Level of Education:

  • High School Diploma

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