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Adcare Hospital - Crisis Intervention Counselor Resume Example

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Zoe Jenkins
Professional Summary

Accomplished and energetic Shift Administrator with a solid history of achievement in Juvenile Justice. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include communication, leadership and creativity. I am a 15 year veteran in the Department of Youth Services, as well as a 20 year veteran at Adcare Hospital. My work ethic is commendable.

  • Very good communication skills, able to explain concepts and their applications
  • Motivational speaker for individuals struggling with life's challenges and education
  • Work ethic is profound
  • Shaker not a leaner, able to be proactive
  • Help others to recognize their worth and importance
  • Support families and guide them to resources beneficial to their well being
Crisis Intervention Counselor: Jun 2003Present Adcare Hospital: Worcester, MA
  • Gather information from shift change about client behaviors from the previous shift
  • Facilitate various educational groups on the effect of Alcohol and Drugs
  • Maintain safety of clients while in our care
  • Set up after care treatment for clients
  • Discharge paper work for client to exit form the hospital
  • Information about client's actions and behaviors while in Detox and Rehab 
Shift Administrator : Jun 2000Present DYS / Commonwealth of Massachusetts: Worcester, MA
  • Ensures proper security, control and supervision of shift.
    • Supervises up to six (6) direct-report staff.
    • Ensures all unit policies, rules and regulations are followed.
    • Offers advice, guidance and attention to youth who struggle with emotional and behavioral issues.
    • Must be able to perform the physical requirement of the job (i.e. Ability to properly restrain or subdue juvenile offenders through appropriate use of handcuffs or other restraint techniques) if necessary.
    • Direct activities of staff and residents, plan activities, and coordinates resources.
    • Must be retrained in crisis intervention and recertified in CPR (every year).
    • Attend meetings and training as required.
    • Takes initiative to create or improve current systems and procedures to help create an efficient workplace.
    • Acts as a liaison for communication of any concerns or problems from direct-reports up through chain of command.
    • Able to follow up and finish all tasks assigned by supervisor or administration
  • Job responsibility to distribute medications in accordance to DYS policies and document properly.

   Shift Admin has the responsibility of making sure that all      pertinent information is passed on through JJEMS.


Transportation : Jun 1995Present Adcare Hospital : Worcester, MA
  • First Contact
  • Obtain information from the Admission Department
  • Obtain client's address, phone and location
  • Provide clients a time of your arrival
  • Driver is to assess the client's behavior before transporting client to the hospital, if client is not coherent call 911 and report to Adcare the occurrence
Bachelor of Science: Criminal Justice, May 2009 Worcester State University, Worcester, MA
Associate of Science: Human Services, May 2003 Quinsigamond College, Worcester, MA
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Resume Details

This is a real resume for a Crisis Intervention Counselor in Worcester, Massachusetts with experience working for such companies as Adcare Hospital, Dys, Commonwealth Of Massachusetts. This is one of the hundreds of Crisis Intervention Counselor resumes available on our site for free. Use these resumes as templates to get help creating the best Crisis Intervention Counselor resume.

Previous Companies:

  • Adcare Hospital
  • DYS
  • Commonwealth of Massachusetts

Previous Job Positions:

  • Crisis Intervention Counselor
  • Shift Administrator
  • Transportation


  • Worcester State University
  • Quinsigamond College

Level of Education:

  • Bachelor of Science
  • Associate of Science

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