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Comcast Cable - Credit Collections Rep Resume Example

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Logan White
XXXXX XXXXXXX , Eastpointe , MI 48021 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXX
Professional Summary



Service-oriented Credit Collections Rep. with 17 year background in an fast pace cutting edge Cable Company. Core competencies include efficient,organize and Interpersonal as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Time Management
  • Report Analysis
  • Complex Problem Solving
  • Communications 
  • Management of Financial Resources
Experience
Credit Collections Rep 03/2011 to Present
Comcast Cable Sterling Hgts, Mi

  • Compiling financial data on equipment.
  • Allocate accounts to team member for adjustments.
  • Equipment recovery research.
  • Audit reports apply applicable fees.
  • Observe daily reports for accuracy and enforcing compliance. 
  • Encrypting ,documenting, recording and forwarding reports
  • Review accounts. 
  • Honoring field incentive offers,applying appropriate credits.


Credit Collections Rep Back office 07/2010 to 03/2011
Comcast Cable Plymouth, Mi
  • Resolve misapplied payment issues.
  • Perform research and resolve issues related to equipment discrepancies. 
  • Processed EFT cancellations.
  • Investigated and resolve damage claims.
  • Administered return check fees.
  • Handled escalated bury drops concerns.
  • Assist with analyzing Bankruptcy eligibility.
  • Execute refund request.
  • Forecast, track and record open to collection report.
  • Assist with Prevea  risk management.
Administrative Clerk 08/2008 to 07/2010
Comcast Cable Westland , Mi
  • Investigated and resolve escalated customer calls
  • Respond to transfer escalated customer calls and  assist cae with resolution.
Education
Associate of Arts: Business Jun 1993 Detroit College of Business - Dearborn, Mi
High School Diploma:
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Resume Details

This is a real resume for a Credit Collections Rep in Eastpointe, Michigan with experience working for such companies as Comcast Cable. This is one of the hundreds of Credit Collections Rep resumes available on our site for free. Use these resumes as templates to get help creating the best Credit Collections Rep resume.

Previous Companies:

  • Comcast Cable

Previous Job Positions:

  • Credit Collections Rep
  • Credit Collections Rep Back office
  • Administrative Clerk

Schools:

  • Detroit College of Business

Level of Education:

  • Associate of Arts
  • High School Diploma

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