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School Helper - Covina Valley Unified School District Covina Resume Example

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Owen Adams
  • XXXX X XX XXX XXX, Covina, CA 91722
  • H: XXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic customer service representative with over 15 years experience. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent company with friendly, professional demeanor at all times.

Skills
  • Excellent customer service professional experienced in both a busy call center and retail store setting.
  • Great data entry and typing skills-35 WPM.
  • Proficient in use of office equipment.
  • Knowledge of Microsoft Word, Excel and Outlook. 
  • Prioritize tasks, handle multiple projects and consistently meets deadlines.
Work Experience
Covina Valley Unified School District-Covina, CA , 10/2014 to Present
School Helper
  • Supervise students and responsible for the safety of children in an assigned area.
  • Perform basic library duties such as reshelving books and making sure areas are clean and safe.
ADP-Buena Park,CA, 02/2001 to 05/2003
Teledata Lead
  • Leadership skills to meet the needs of 12 team members for coaching, counseling, recognition and feedback.
  • Effectively worked with my direct manager to properly identify and resolve client issues.
  • Analyzed and created a biweekly schedule for department.
  • Monitored daily tasks of team to ensure consistent work flow of department. 
  • Managed helpline to assist team members with unresolved questions.
Target- Rowland Heights, CA, 06/1994 to 02/1997
Area Specialist
  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
ADP- Buena Park, CA, 09/2005 to 04/2014
Senior Teledata Representative
  • Effectively answered incoming calls from clients and accurately inputting payroll data into RUN and AS/400 systems using strong verbal communication and professionalism.  
  • Review and audit payroll for accuracy.
  • Assist clients with basic payroll questions regarding payroll processing, deductions, earning setups and taxes.
  • Worked on special projects to help maintain client retention.
Teledata Representative, 01/1999 to 02/2001
  • Accurately input payroll data in a fast paced environment via phone or fax into payroll system.
  • Audited reports to make sure all errors were corrected.
  • Answered basic questions for payroll processing. 
Customer Service Representative, 02/1997 to 01/1999
  • Provide customer service such as answering questions in regards to taxes, deductions, and payroll input and to obtain details of complaints. 
  • Keep records of customer interactions , recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Solicit sales of new or additional services or products.
Education
Associate of Arts: Fashion Merchandising, Jun 1997 Studio Seven Fashion Career College - Covina, CA
High School Diploma: Jun 1986 Northview High School - Covina, CA
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Resume Details

This is a real resume for a Covina Valley Unified School District Covina in Covina, California with experience working for such companies as School Helper, Teledata Lead, Area Specialist. This is one of the hundreds of Covina Valley Unified School District Covina resumes available on our site for free. Use these resumes as templates to get help creating the best Covina Valley Unified School District Covina resume.

Previous Companies:

  • School Helper
  • Teledata Lead
  • Area Specialist

Previous Job Positions:

  • Covina Valley Unified School District Covina
  • CA
  • ADP Buena Park
  • Target Rowland Heights
  • Teledata Representative

Schools:

  • Studio Seven Fashion Career College
  • Northview High School

Level of Education:

  • Associate of Arts
  • High School Diploma

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