FedEx Ground - Couriers and Messengers Resume Example

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Ednial Rdlaild

XXXX XXXXXX XXXXXX, Montgomery, AL 36110 XXXX XXXXXX XXXXXX, 36110, Montgomery AL

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Summary

To utilizing extensive knowledge of medicine dispensing, and understanding of prescription to gain experience in Pharmacy Technician position.

Goal-oriented Delivery Driver dedicated to high levels of customer satisfaction and meeting aggressive business goals.Openness to experience with specialized knowledge in Business Administration.

Skills

Customer and Personal Service

Transportation
Active Listening

Speaking
Service Orientation

Critical Thinking
Social Perceptiveness

Reading Comprehension
Time Management

Judgment and Decision Making
Persuasion

English Language
Writing

Active Learning
Complex Problem Solving

Mathematics
Learning Strategies

Management of Material Resources
Troubleshooting

Experience

Couriers and Messengers 10/2014 - Current
FedEx Ground - Hope Hull, AL

Collect money from customers, make change, and record transactions on customer receipts.

Drive trucks to deliver such items as food, medical supplies, or newspapers.

Listen to and resolve customers' complaints regarding products or services.

Obtain signatures and payments, or arrange for recipients to make payments.

Walk, ride bicycles, drive vehicles, or use public conveyances in order to reach destinations to deliver messages or materials.

Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.

Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.

Unload and sort items collected along delivery routes.

Plan and follow most efficient routes for delivering goods.

Record information, such as items received and delivered and recipients' responses to messages.

Deliver messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private homes.

Sort items to be delivered accordingly to delivery route.

Check with home offices after completed deliveries, in order to confirm deliveries and collections and to receive instructions for other deliveries.

Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel.

Call by telephone in order to deliver verbal messages.

Couriers and Messengers 05/2005 - 05/2011
Fed Ex Ground - Montgomery, AL

Helped with loading and unloading of products.
Kept logs of activities when scanner went out.
Complete daily checks on vehicle.
Dressed very neatly.
Persuaded consumers to ship with company.
Well-spoken, courteous worked well with little supervision.
Supported timely flow of product to customers through accurate deliveries to save on company fuel costs.
Administered customer service over phone, contributing to 10% increase in Service ratings among clients.

Drive trucks in safely manner.

Drive trucks to deliver such items as food, medical supplies, or newspapers.

Record sales or delivery information on daily sales or delivery record.

Collect money from customers, make change, and record transactions on customer receipts.

Obtain signatures and payments, or arrange for recipients to make payments.

Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.

Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.

Unload and sort items collected along delivery routes.

Plan and follow most efficient routes for delivering goods.

Record information, such as items received and delivered and recipients' responses to messages.

Deliver messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private homes.

Sort items to be delivered accordingly to delivery route.

Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel.

Call by telephone in order to deliver verbal messages.

Education

Associate of Arts: Business Administration 2014 American Inter-continental University - Schaumburg, IL Studied Academic and Professional Success, Introduction to Business , Aspects of Psychology, Principles of Marketing, Legal and Ethical Environment of Business, Microeconomics, Macroeconomics, Principles of Accounting I, and College Algebra.

Additional Information

2005-2011 Driver of the month
2005-2011 Driver of the week

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Couriers and Messengers