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Yum Yum Bake Shop - Counter Sales Resume Example

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Sebastian Green

XXX XXXXX XXXX , Hatfield , PA 19440
Home: XXXXXXXXXXXX - XXXXXXXXXXXXXXXXXXXXXXX

Summary

Enjoy initiating ideas and developing innovative solutions for a more effective work environment. Proven reliability, attentive and customer-focused, excellent trouble-shooting skills. Demonstrated ability to work well with others as well as individually, requiring little supervision.

Skills

Superior Office and Clerical Skills - including advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook and some Access
Effective Writing and Communication Skills

Active Listening and Personal Support
Customer-focused

Time Management, Organization and Service Orientation
Excellent coordinator of group activities

Non-judgmental, open-minded and effective trouble-shooting and negotiation skills

Experience

07/2014 to Present

Counter Sales Yum Yum Bake Shop - Colmar, PA

Coordinate, prepare and open store for early morning customers.
Quickly fulfill customer requests, resolve unexpected issues, and identify and implement opportunities to increase sales.

08/2012 to 07/2014

Donut Fryer and Finisher, Bakery Department Giant Food Stores - Doylestown, PA

Fielded customer inquiries and orders, developed new recipes for finishing donuts, provided prompt and reliable service.

Measure, weigh and combine ingredients; adapt quantities to match the amount of dough required to roll, knead and cut donuts.

07/2008 to 11/2011

International Exports, Customer Service United Parcel Service - Horsham, PA

Ensured that customer shipments were in compliance of international guidelines.
Established opportunities for the sales team to contact leads for international and paperless programs.

06/1998 to 05/2008

Technical Service and Marketing Services Curtis Fine Papers - Horsham, PA

Resolved customer complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services.

06/1990 to 06/1998

Marketing Coordinator Prudential Insurance - Dresher, PA

Created and prepared sales materials for the Marketing and Finance team. Analyzed market research data and formulated recommendations for improvements.
Responsible for confidential reports and disciplinary action files prepared and utilized by the Vice President, Sales and Marketing.

Education

Peer Support Specialist Certification - June 2015 - Doylestown, Pa

Bachelor of Arts: Business Administration, Marketing and Finance Temple University - Ambler, PA

Design and Merchandising Drexel University, Nesbitt College - Philadelphia, Pa

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Counter Sales Customer Service Marketing Coordinator Counter Sales

Resume Details

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                                        Previous Companies:
                                        Yum Yum Bake Shop
Giant Food Stores
United Parcel Service

                                

                                        Previous Job Positions:
                                        Counter Sales
Donut Fryer and Finisher
Bakery Department
International Exports
Customer Service

                                

                                        Schools:
                                        Peer Support Specialist Certification - June 2015
Temple University
Drexel University, Nesbitt College

                                

                                        Level of Education:
                                        Bachelor of Arts

                                