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PF Changs - Corporate Trainer Resume Example

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Jonathan Evans
XXXX X XXXXXXX, Carrollton, TX 75006
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Skills
  • Instructing Peers While Maintaining Professional Relationships
  • Communicating With A Variety of People
  • Meeting Customer's Needs with Little Assistance from Management
  • Quick Problem Solving Abilities
Experience
Corporate Trainer Jan 2009Present PF Changs Addison, Tx
  • Trained over 100 servers in daily tasks such as time management and multi-tasking 
  • Maintained high standard of service in demanding situations
  • Assisted management in daily administrative duties 
  • Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
  • Presented information to new and seasoned employees using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
Hostess-Server Jun 2003Sep 2007 Mimis Cafe Lewisville , Tx
  • Assisted host or hostesses by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
  • Maintained a comfortable atmosphere for guests and staff 
  • Took action to correct any problems 
Customer Service Jan 2002Apr 2003 Gutter Suppliers Carrollton, Tx
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
  • Check to ensure that appropriate changes were made to resolve customers' problems
  • Determine charges for services requested, collect deposits or payments, or arrange for billing
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
Education
High School Diploma May 2005 Newman Smith Carrollton, Tx Awards:
Who's Who Among American Students and Excellence in English Language Course
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Resume Details

This is a real resume for a Corporate Trainer in Carrollton, Texas with experience working for such companies as Pf Changs, Mimis Cafe, Gutter Suppliers. This is one of the hundreds of Corporate Trainer resumes available on our site for free. Use these resumes as templates to get help creating the best Corporate Trainer resume.

Previous Companies:

  • PF Changs
  • Mimis Cafe
  • Gutter Suppliers

Previous Job Positions:

  • Corporate Trainer
  • Hostess Server
  • Customer Service

Schools:

  • Newman Smith

Level of Education:

  • High School Diploma

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