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Synchrony Financial - CORPORATE CORRESPONDENCE MANAGER Resume Example

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James Miller
Professional Summary

Accomplished and energetic Administrative and Management Professional with a solid history of achievement in written and verbal communication. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include leadership, writing, managing correspondence, organization, planning, implementing and event management.

  • Effective self-motivator and quick learner
  • Outstanding communication/interpersonal skills
  • Thrives in a fast pace environment
  • Can manage multiple tasks with easy
  • Enjoys new challenges and responsibilities
  • Proficient in Microsoft Office, QuickBooks & DonorPerfect
Synchrony Financial - Rapid City, SD
  • Develop or update procedures, policies, or standards.
  • Make recommendations to management concerning such issues as correspondence phrasing decisions or procedural changes.
  • Prepare, rewrite and edit correspondence to improve readability, and supervise others who do this work.
  • Verify facts, dates, and statistics, key financial information using internal computer program resources.
  • Read correspondence to detect and correct errors in spelling, punctuation, and syntax.
    • Identify compliance issues that require follow-up or investigation.
    • Perform administrative duties, such as preparing operational reports.
    • Submit reports and review reports or problems with superior.
    DEVELOPMENT DIRECTOR 07/2013 - 08/2015
    Western Dakota Tech Foundation - Rapid City, SD
    • Responsible for all administrative and financial duties of the Foundation.
    • Maintain all fund balances in Excel and QuickBooks to ensure fund integrity.
    • Develop, write, review, revise, and improve all office policies and procedures.
    • Plan, prepare, coordinate, and execute quarterly Board of Directors' meeting.
    • Responsible for developing, writing, and presenting grant proposals with various foundations and associations.
    • Coordinate WDT Foundation's mission, vision, and message with the President of WDT and Chair of Foundation Board.
    • Provide coaching and leadership to board members, volunteers, and WDT administration to improve fundraising activities.
    • Meet with potential donors and current donors and ensure outstanding cultivation and stewardship of relationship.
    • Developed, wrote, planned, and implemented new Strategic Development Plan for Annual Giving and successfully executed the 2014-2015 Annual Giving Campaign to include four events.
    • Increased Faculty & Staff Giving by 150 percent and Annual Giving by 50 percent.
    • Manage donor database in Excel and DonorPerfect.
    • Supervise, train, and mentor Foundation interns.
    • Represent the Foundation throughout the community.
    PROJECT CO-CHAIR, EMPTY BOWLS 08/2013 - 04/2015
    Leadership Rapid City - Rapid City, SD
    • Successfully graduated from Leadership Rapid City Class of 2013.  Co-chaired the Class Project "Empty Bowls" for Feeding South Dakota.  Through my leadership and coaching, we were able to create, develop, plan and execute a successful project raising over $20,000 for the BackPack Program
    STAFF ASSISTANT 05/2007 - 07/2013
    US Senator Tim Johnson - Rapid City, SD
    • Provided prompt and timely customer service to the constituents of South Dakota.
    • Served as liaison for South Dakota residents to the federal government.
    • Assisted constituents with requests for grant information through the federal government.
    • Provided excellent constituent services using both written and verbal communication.
    • Advocated for constituents with special problems and appeals.
    • Assisted constituent with claims to the Consumer Financial Protection Bureau, Federal Housing Finance Agency, Social Security Administration, Department of Veterans Affairs, Department of Labor, Department of Education, Department of Housing and Urban Development, Department of Health and Human Services, Indian Health Service, Medicare/Medicaid, in addition to other federal and non-federal agencies as needed.
    • Researched, complied, processed, and analyzed data to ensure positive outcome of constituent claims.
    • Wrote, prepared, and managed Congressional Inquiry correspondence on behalf of Senator Johnson for his signature. 
    • Represented and spoke on behalf Senator Johnson at various meeting with local, state and federal agencies.
    WESTERN AREA DIRECTOR 08/2006 - 12/2006
    Stephanie Herseth for Congress - Rapid City, SD
    • Responsible for all campaign matters in Western South Dakota.
    • Planned, coordinated, and led the Get Out The Vote (GOTV) effort for Herseth for Congress Campaign and coached the Pennington County Democratic Party and Billion for Governor personnel and volunteers to ensure success of the GOTV.
    • Trained, managed, and supervised office staff and volunteers.
    • Planned and coordinated Congresswoman's Herseth schedule while visiting Western South Dakota.
    • Planned and coordinated events and ensured success of those events.
    • Represented and spoke on behalf of Congresswoman Herseth at various campaign events.
    US Army Reserve - Various Locations
    • Throughout my 20 years in the Army Reserve, I managed Reserve Component policies and programs; planned, developed, wrote, tested, and implemented mobilization wartime plans and procedures; wrote, reviewed, revised, proofread news articles, office procedures, and directives; developed, planned, and implemented staff training and staff development learning exercises.
    • Held the following leadership positions where I was responsible for the highest standard in training, morale, and development of soldiers:  Platoon Leader, Detachment Leader, and Staff Officer.
    • Served on active duty for two years and led the Certain Sage Retiree Recall Exercise (1988-1990) that successfully recalled retired officers from the US to Europe. Responsible for development, planning, administrative support, oversight services, staff coordination, and supervision of Reserve retiree mobilization.
    • Trained, supervised, and managed soldiers of the Indiana National Guard and provided the leadership to successfully deploy unit to Panama as part of a Major Joint Exercise (1985-1986). Additional duties included overall responsibilities for supervising and leading the unit personnel and soldiers to ensure passage of the annual general inspection.
    • Skilled in all aspects of press releases, media relations, newsletters, and newspaper publication.
    • Successfully completed the following US Army Leadership courses with a combined experience of over two years: ROTC Advance Camp, Officer Basic Course, Officer Advance Course, Platoon Leadership Program, Combined Arms and Services Staff School.
    ADMINISTRATIVE DIRECTOR 06/1992 - 06/1993
    Democratic Leadership Council - Washington, DC
    • Responsible for all aspects of the DLC/PPI office to include personnel, financial and administration management.
    • Managed, trained and supervised 15 office staff and mentored interns.
    • Assisted in planning, coordinating and implementing DLC/PPI events, annual conference, Board of Directors' meetings, and fundraisers.
    • Developed, planned, coordinated and supervised research and production of published book, Mandate for Change.
    ADMINISTRATIVE ASSISTANT 05/1991 - 05/1992
    United Services Planning Assn. & Independent Research Agency - Leavenworth, KS
    • Managed daily administrative and client service operations

    • Served as liaison to insurance and investment companies

    • Scheduled, organized, and prepared all aspects of monthly investment seminars.

    • Composed, prepared, and edited correspondence.

    • Maintained business calendar.

    • Prepared and maintained operational budget.

    • Established and maintained office files, suspense files, and records.

    EXECUTIVE SECRETARY 01/1983 - 12/1984
    US Congressman Tom Daschle - Washington, DC
    • Provided professional and personal executive support to Congressman Daschle.
    • Responsible for and maintained congressional daily schedule and bimonthly South Dakota trip schedules.
    • Received appointment and speaking requests to ensure requests were properly answered and/or scheduled.
    • Created, planned, and coordinated special activities and incorporated them into trip scheduled.
    • Scheduled, planned, and coordinated special engagements such as receptions, conferences, dinners, visits to foreign countries, and dignitary visits.
    • Prepared, coordinated, and managed correspondence, reports, and decision papers.
    • Served as liaison between congressional offices, federal agencies, and outside organizations.
    Bachelor of Science: Political Science 1986 Black Hills State University - South Dakota
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    Resume Details

    This is a real resume for a CORPORATE CORRESPONDENCE MANAGER in RAPID CITY, South Dakota with experience working for such companies as Synchrony Financial, Western Dakota Tech Foundation, Leadership Rapid City. This is one of the hundreds of CORPORATE CORRESPONDENCE MANAGER resumes available on our site for free. Use these resumes as templates to get help creating the best CORPORATE CORRESPONDENCE MANAGER resume.

    Previous Companies:

    • Synchrony Financial
    • Western Dakota Tech Foundation
    • Leadership Rapid City

    Previous Job Positions:

    • Development Director


    • Black Hills State University

    Level of Education:

    • Bachelor of Science

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