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VERIZON WIRELESS - Coordinator Resume Example

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Ryan Nelson
XXXX XXXXXXX XXXXX , Xenia , OH 45385 | (H) XXXXX XXXXXXXX | XXXXXXXXXXXXXXXXX
Summary
Highly competitive sales professional with an excellent range of communication, presentation, and selling skills. With over nine years of experience. I have a keen business savvy and a ferocious work ethic with a strong ability to manage relationships across all levels of business.
CORE QUALIFICATIONS: Strong Leadership Analytical Thinker Conflict Resolution Competent Speaker Disciplined Coaching/Development Experience
Skills
  • Administration and Management
  • Personnel and Human Resources
  • Customer and Personal Service
  • Sales and Marketing
  • Operation Monitoring
  • Active Listening
  • Speaking
Experience
Coordinator VERIZON WIRELESS Hilliard, OH
  • Providing a high level of resolution support to multiple business customer types as measured by Representative NPS, adapting to their varying needs and requirements Implementing efficient customer support on large accounts as measured by Adjusted Calls per Day (ACPD), With the ability to be proficient in customer-facing systems (ACSS, MTAS, MARS, OneTool) Instrumental in providing solution oriented and proactive first call resolution eliminating repeat calls and Reducing unnecessary transfers as measured by 3-Day repeats Sell the value of Verizon solutions by using strong communication and negotiation skills to improve the Customer experience and increase company revenue as measured by Adjusted Accessory Revenue per Day (AARPD) Maintains an in-depth level of knowledge of product offerings, network capabilities, and possess the ability To position them as strategic solutions in a business environment.
  • Apply technical knowledge to resolve c.
Assistant Manager BOB EVANS Beavercreek, OH
  • Provided instrumental growth with a goal of increasing sales by 20%.
  • Enforced company policies and procedures to provide consistency in daily business operations.
  • Managed all inventory levels to ensure efficient use of all restaurant resources.
  • Mitigated risk by exceeding public health code requirements for customers to enjoy a pleasurable dining Experience.
  • Utilized financial management and cash register operations skills to eliminate billing discrepancies.
  • Responsible for interviewing prospective employees and making recommendations on potential new hires Worked in team environment to achieve customer service and goals.
Customer Service Representative MARYLAND BANK Beachwood, OH
  • Responsible for the initiation of new customer accounts.
  • Facilitated balance transfers to account holders for up to $25,000.
  • Developed and cultivated working relationships with product holders to guarantee customer reassurance.
Education
MASTER OF SCIENCE: HUMAN RESOURCES Jan 2016 Strayer University -
BACHELOR OF SCIENCE: BUSINESS ADMINISTRATION Central State University - Wilberforce, OH
Affiliations
Kappa Alpha Psi Fraternity Inc.2010
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Resume Details

This is a real resume for a Coordinator in Xenia, Ohio with experience working for such companies as Verizon Wireless, Bob Evans, Maryland Bank. This is one of the hundreds of Coordinator resumes available on our site for free. Use these resumes as templates to get help creating the best Coordinator resume.

Previous Companies:

  • VERIZON WIRELESS
  • BOB EVANS
  • MARYLAND BANK

Previous Job Positions:

  • Coordinator
  • Assistant Manager
  • Customer Service Representative

Schools:

  • Strayer University
  • Central State University

Level of Education:

  • MASTER OF SCIENCE
  • BACHELOR OF SCIENCE

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