Department of Veterans Affairs - Cook Manager Resume Example

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Zoe Jenkins

XXXX XXXXXXXXXX XXX, Bryan's Rd, MD 20616
H: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXX

Summary

Dedicated manager with over twenty five years of experience combining management and customer service expertise in food service. security and warehousing. Looking for a position where I can support the company's policies and procedures and the opportunity for growth utilizing my combined experience and education to achieve professional growth as a security manager in a fast growth company.

Skills

Administration and Management
Speaking

Customer and Personal Service
Food Production

Monitoring
Time Management

Critical Thinking
Reading Comprehension

Judgment and Decision Making
Persuasion

Quality Control Analysis
Public Safety and Security

Negotiation

Experience

Cook Manager, 04/2014 to 12/2014
Department of Veterans Affairs – DC

Train workers in food preparation, and in service, sanitation, and safety procedures.

Estimate ingredients and supplies required to prepare a recipe.

Resolve customer complaints regarding food service.

Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.

Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.

Assign duties, responsibilities, and work stations to employees in accordance with work requirements.

Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.

Program Specialist, 06/2013 to 09/2013
NATIONAL INSTITUTES of HEALTH – Bethesda, MD.

Provide presentations of the NIH to national and international customers.
Provided tours of the NIH facilities, 27 Institutes and functions.
Oral presentations of the Laureates wall of the Nobel Peace Prize recipients for their distinguished work.

Inventory Specialist, 08/2012 to 01/2013
Contract Solutions, Inc

Haymarket, Va.
Coordinated the transfer and receipt of excess and obsolete computer equipment.
Supervised the recovery of excess inventory from various government agencies.
Maintained inventory of computer equipment through the use of Defense Property Accountability System (DPAS), Initiated fact-finding reports on missing and damaged equipment.
Assisted in ensuring property records were maintained in accordance to DPAS, assisted in the scheduling, directing, and implementing periodic inspections at various agency sites to ensure stock items, property records were properly stored, accounted for, and maintained.

Project Manager, 03/2006 to 04/2010
DKW Communications, Inc

Supported daily operations of Defense Information Systems Agency totaling 20,000 employees Managed a contracting workforce of 13 employees in support of warehouse operations, responsible for employee time and attendance, personnel actions, yearly evaluations, and performance plans, and work schedules Provided quality control for internal and external customers by resolving all issues and concerns, ensuring customer satisfaction Coordinated the retrieval, disposal, or recycling of excess electronics, furniture, and computer elated equipment for government agencies Trained employees on improved customer service skills.
Instructed warehouse personnel on safety and security, handling materials and equipment and the proper use of personnel protective equipment, coordinated the training and certification of the proper use of forklifts, pallet jacks, and warehouse related equipment.
Assured compliance with Occupational Safety Hazard and Health Administration (OSHA) Maintained truck utilization..

Cook Supervisor, 10/1985 to 10/2005
United States Navy

Navy Sentry/Auxiliary Security Forces Norfolk, Va.-Naval Surface Warfare Center Indian Head, MD.
Served as a member of the Norfolk Naval Station Auxiliary Task force Navy security sentry, maintain watch log.
Respond to emergency calls in the enlisted/officers housing and throughout the Naval installations as assigned Maintain access control for all personnel and visitors ensuring that all have the proper credentials for entry and checked for weapons of any kind, keep accurate entry log of all visitors and contact sponsor for escort to make sure that visitors does not access any restricted areas without the proper authorization for entry of the naval vessels, piers, and buildings Maintain vigilance of all assigned areas for the protection of all personnel and property, respond to emergency calls within two minutes Provide security escort services to the disbursing officer to and from the financial institution's Provide security for crowd and traffic control during special events and functions, set alarms.

Education

Masters of Science: Management/Leadership, Dec 2012 Strayer University -

Bachelors of Administration: Acquisition/Contract Management, Jun 2010 Strayer University -

AA: Business Administration, Jun 2009 Strayer University -

MS:

Additional Information

Awards: DKW Communications Presidential Award for Team Excellence Finalist for the Defense Information Systems Agency, 2010 Defense Information Systems Agency(DISA) Warehouse Team, 2010. DKW Communications Employee of the Year, 2007
Defense Information Systems Agency (DISA)MPS7 Branch Chief Award, 2007. DKW Communications Presidential Team Award, 2006, 2007, 2008, 2009, 2010

Military Awards:Desert Storm/Desert Shield Medal, Kuwait Liberation Medal (Saudi Arabia), Kuwait Liberation Medal (Kuwait), Southwest Asia Medal, Armed Forces Global War on Terrorism Expeditionary Medal, Armed Forces Expeditionary Medal, Letter of Commendation Award

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Program Specialist Inventory Specialist Project Manager Cook Supervisor