RubyTuesday - Cook Resume Example

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Brooklyn Henderson

XXXX XXXXXX XXXX, Knoxville, TN 37922 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXX

Professional Summary

Seasoned manager with more then 10 years of experience in restaurant operations, sales, marketing, and leadership.

Skills

Excellent on customer service, training, and development. Results oriented when setting, achieving, and exceeding sales goals. Thrives in a fast paced environment with the ability to maintain effective solutions.

Professional training
ABC certified

Experience

Cook/ Shift leader 10/2015 to Present
RubyTuesday – Knoxville, TN

Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

Review work procedures and operational problems to determine ways to improve service, performance, or safety.

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.

Manager Of Retail Sales Operations 07/2015 to 05/2016
Pilot Flying J's Travel Center – Knoxville , Tn

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

Assistant General Manager 05/2012 to 06/2015
Red Robin Gourmet Burgers – Knoxville , Tn

Monitor budgets and payroll records, review financial transactions to ensure that expenditures are authorized and budgeted. Monitor compliance with health regulations regarding food preparation and serving, building maintenance in dining facilities.

Schedule and receive food,beverage and supplies deliveries, checking delivery contents to verify product quality and quantity.Maintain food and beverage inventories, and keep inventory records. Schedule staff hours and assign duties. Establish standards for personnel performance and customer service. Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining facilities.

Review work procedures and operational problems to determine ways to improve service, performance, or safety. Assess staffing needs, and recruit staff using methods such as newspaper advertisements and online adds.

Culinary Manager 11/2011 to 06/2012
Wok Hay Fresh Asian Dinning (RT) Concept – Knoxville , TN

Worked at two locations overseeing all Kitchen operations.
Purchasing/ Inventory Management Quality Insurance/ Control Facilities/ Safety Management Cost Containment/ Control.

General Manager 11/2006 to 05/2012
Ruby Tuesday – Knoxville , Tn

Casual dining; seating for 243, staff of 44 Employ an efficient, high energy, and professional approach to restaurant management in: Team Building/ Staff Training Purchasing/ Inventory Management Quality Insurance/ Control Cost Containment/ Control Policies and Procedures Continuous Performance Improvement Hired as a server and within a month started management training.
Responsible for inventory management including all food and beverage orders, handled general facility maintenance, and vendor relationships.
Opened and closed facility five days per week.
Hired, trained, and motivated staff.
Maintained excellent standard of compliance with all state and local safety / health codes.

Manager 08/2011 to 01/2012
Lime Fresh Mexican Grill – Knoxville , TN

Sales Representatives, Services, All Other 10/2005 to 04/2006
Saturn of Knoxville

Built and maintained a client base while assisting them with their automotive needs.

Provide customers with information such as quotes, orders, sales, shipping, warranties, credit, funding options, incentives, or tax rebates.
Meet sales goals set by companies expectations.

Education

Northwest High School - Dalton, GA

Cook Shift Leader Assistant General Manager Culinary Manager General Manager Manager Services