Conversion Team Lead Resume Example

Professional Summary:

Accomplished and energetic Professional Leader with a solid history of achievement in the Retail Industry . Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Public Speaking, Critical Thinking, and Problem Solving.

Skills:

Critical Thinking
Speaking

Personnel and Human Resources
Judgment and Decision Making

Persuasion
Reading Comprehension

Writing
Computers and Electronics

Experience:

Conversion Team Lead Oct 2013 －Present [Company Name] [City], [State]

Analyze training needs to develop new training programs or modify and improve existing programs.
Conduct or arrange for ongoing technical training and personal development classes for staff members.
Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
Conduct orientation sessions and arrange on-the-job training for new hires.
Train instructors and supervisors in techniques and skills for training and dealing with employees.
Oversee activities directly related to making products or providing services.
Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
Manage staff, preparing work schedules and assigning specific duties.
Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Manage the movement of goods into and out of production facilities.
Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.

Store Director Sep 2012 －Present At Home Stores Llc Broomfield, CO

Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Manage staff, preparing work schedules and assigning specific duties.
Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Plan and direct activities such as sales promotions, coordinating with other department heads as required.
Plan store layouts or design displays.

Co-Director Nov 2009 －Sep 2012 [Company Name] [City], [State]

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Instruct staff on how to handle difficult and complicated sales.
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Enforce safety, health, and security rules.
Plan budgets and authorize payments and merchandise returns.
Plan and prepare work schedules and keep records of employees' work schedules and time cards.
Review inventory and sales records to prepare reports for management and budget departments.
Establish and implement policies, goals, objectives, and procedures for their department.
Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.

Center Store Manager Oct 2007 －Nov 2009 Hy-Vee Des Moines, IA

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Assign employees to specific duties.
Enforce safety, health, and security rules.
Establish and implement policies, goals, objectives, and procedures for their department.

Front End Manager Oct 2005 －Nov 2007 Food City Sevierville, TN

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Plan and prepare work schedules and keep records of employees' work schedules and time cards.

Education: