CONTRACT CALLER - contract Agent Resume Example

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William Brown
XX XXXXXXXXX XX, Newark, NJ 07106
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary

Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.
Skills

I have CDL license Class A. Light Truck or Delivery Services Driver

Knowledgeable in General Computing (Microsoft Office Application). Customer Service Skills.

New Jersey SORA and First Aid Certified.

Experience
contract Agent Jun 2012Jan 2015 CONTRACT CALLER Agusta, GA
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Collecting payments in the field, disconnecting and reconnecting service.
  •    Premier meter-to-cash provider providing the necessary revenue management functions.
  • Obtaining access to significant offenders, commercial collections, industrial collections, and associated services.
Driver Mar 2012May 2012 SWIFT TRANSPORTATION CO OF ARIZONA LLC Phoenix, AZ
  • Check vehicles to ensure that mechanical, safety, and emergency equipment is in good working order.
  • Collect delivery instructions from appropriate sources, verifying instructions and routes.
  • Maintain logs of working hours or of vehicle service or repair status, following applicable state and federal regulations.
  • Secure cargo for transport, using ropes, blocks, chain, binders, or covers.
  • Drive trucks to weigh stations before and after loading and along routes to document weights and to comply with state regulations.
  • Obtain receipts or signatures for delivered goods and collect payment for services when required.
  • Inventory and inspect goods to be moved to determine quantities and conditions.
Alarm Respond Agent Sep 2008Aug 2010 ANDREWS INTERNATIONAL INC New York, NY
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Respond to security alarms of ADT clients
  • Troubleshoot and reset alarms.
  • Carried out exterior and interior checks of the premises.
  • Completed service tickets for each work order in a timely manner to ensure all details of the job were recorded.
  • Reported need for vehicle repair or service.
Site Supervisor Mar 2003Nov 2009 The Wackenhut Corporation Cranford, NJ
  • Maintains organization's stability and reputation by complying with legal requirements 
  • Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
  • performed security and inspection procedures on daily basis.
  • Responsible for appropriate professional skill training and education for security guards as required by job description.
  • Conducts surprise security drills to check the efficiency of all security measures.

Education
Associate of Arts : Political Science Dec 2000 College of Education Akamkpa, CR
High School Diploma : Social Science Mar 1994 Emilis commercial school Calabar, CR

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About this resume

contract Agent FROM Newark , New Jersey RESUME

This is a resume for a contract Agent in Newark, New Jersey with experience working for such companies as CONTRACT CALLER and SWIFT TRANSPORTATION CO OF ARIZONA LLC. The grade for this resume is 0 and is one of hundreds of contract Agent resumes available on our site for free. Use these resumes as templates to get help creating the best contract Agent resume.

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School Attended
College of Education