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Kinecta Federal Credit Union - Consumer Lending Operations Specialist Ii Resume Example

Charles Collins
XXXXX XXXXXX XXX, Gardena, CA 90249
Professional Summary
Experienced in fast-paced environments, strong customer service skills and meeting deadlines.Excellent written and oral communication skills. Detailed minded with intense organizational and follow through skills. Passionate, Reliable  and Motivated with a drive for excellence. Served the Credit Union for 10 years and have been dedicated to a high level of customer satisfaction and meeting the Credit Unions goals.

  • Fluent in Spanish -writing and reading.
  • Notary Public
  • License with California Department of Insurance. Expertise: Retirement Accounts.
  • Selected and Participated in Management program with Kinecta Federal Credit Union.
Kinecta Federal Credit Union Manhattan Beach, CA Consumer Lending Operations Specialist II Jun 2013Present
  • Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
  • Work with clients to identify their financial goals and to find ways of reaching those goals.
  • Responsible for collecting, coordinating and analysing all required documentation associated with loan origination. through MCC and Web.
  • Prepare and fund complete loan packages in a timely manner and distribute to members.
  • Analyse and review credit reports for funding loans in accordance with credit union guidelines. 
  • Work with underwriters to resolve concerns and questions for application review and acceptability.
  • Contact applicants to inform on loan approval and conditions.
  • Verify income and other conditions for funding process.
  • Communicate with Branches and other departments to provide a convenience for members loan funding requests
Kinecta Federal Credit Union Manhattan Beachh, CA Personal Financial Advisor Jun 2004Jun 2013

  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  • Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
  • Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
  • Perform teller duties as required.
  • Process loan applications and fund loans in a timely manner.
  • Collect and record customer deposits and fees, and issue receipts using computers.
  • Obtain credit records from reporting agencies.
  • Meet with applicants to obtain information for loan applications and to answer questions about the process.
  • Analyze potential loan markets and develop referral networks to locate prospects for loans.
Sarbco INC Culver City, CA Assistant Manager Apr 1995Mar 2002
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Hire, train, and evaluate personnel in sales or marketing establishments.
  • Keep records of purchases, sales, and requisitions.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Assign employees to specific duties.
FIDM Los Angeles, CA Associate of Arts: Merchandise Marketing Jun 1997
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This is a real resume for a Consumer Lending Operations Specialist II in Gardena, California with experience working for such companies as Kinecta Federal Credit Union, Sarbco Inc. This is one of the hundreds of Consumer Lending Operations Specialist II resumes available on our site for free. Use these resumes as templates to get help creating the best Consumer Lending Operations Specialist II resume.

Previous Companies:

  • Kinecta Federal Credit Union
  • Sarbco INC

Previous Job Positions:

  • Consumer Lending Operations Specialist II
  • Personal Financial Advisor
  • Assistant Manager


  • FIDM

Level of Education:

  • Associate of Arts

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