Walmart - Connection Center Customer Service Representative Resume Example

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Natalie Bennett
XX XXXX XXXXXX XXXXXX , McKenzie , TN 38201 | (H) XXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented Customer Service Representative with over 10 years background in working with the public. Core competencies include reliability, adaptability, customer orientation and work standards as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Computers and Electronics
  • Sales and Marketing
  • Customer and Personal Service
  • Loss Prevention
  • Inventory Management
  • Team Player
  • Active Listening
  • Time Management
  • Detail Oriented
  • Excellent Communication Skills
  • Multi-Tasker
  • Dependable/Reliable
  • Self Starter
  • Goal Oriented
Experience
Connection Center Customer Service Representative 02/2013 to Present
Walmart Huntingdon, TN
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Prepare sales slips or sales contracts.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Demonstrate use or operation of merchandise.
  • Place special orders or call other stores to find desired items.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Inventory stock and requisition new stock.
  • Ticket, arrange and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Route Sales and Delivery Driver 10/2009 to 10/2012
Schwan's McKenzie, TN
  • Drive trucks to deliver such items as food, medical supplies, or newspapers.
  • Write customer orders and sales contracts according to company guidelines.
  • Collect money from customers, make change, and record transactions on customer receipts.
  • Inform regular customers of new products or services and price changes.
  • Record sales or delivery information on daily sales or delivery record.
  • Call on prospective customers to explain company services or to solicit new business.
  • Listen to and resolve customers' complaints regarding products or services.
  • Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.
Route Sales and Delivery Driver 06/2004 to 10/2009
Pepsi Co
  • Drive trucks to deliver such items as food, medical supplies, or newspapers.
  • Write customer orders and sales contracts according to company guidelines.
  • Collect money from customers, make change, and record transactions on customer receipts.
  • Inform regular customers of new products or services and price changes.
  • Call on prospective customers to explain company services or to solicit new business.
  • Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.
  • Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.
  • Review lists of dealers, customers, or station drops and load trucks.
  • Collect coins from vending machines, refill machines, and remove aged merchandise.
Education
BBA: Bethel University - McKenzie, TN Currently a Junior at Bethel University majoring in Business Administration with an expected graduation date of December 2016.

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About this resume

Connection Center Customer Service Representative FROM McKenzie , Tennessee RESUME

This is a resume for a Connection Center Customer Service Representative in McKenzie, Tennessee with experience working for such companies as Walmart and Schwans. The grade for this resume is 0 and is one of hundreds of Connection Center Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Connection Center Customer Service Representative resume.

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School Attended
Bethel University