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Courtyard Apartments - Concierge Supervisor Resume Example

Christopher Lopez
XXXX XXXXX XXXXXX XXXX, Philadelphia, PA 19145
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned Concierge Manager/Airport Manager with more than sixteen years of experience in fast-paced airport/apartment Environment. Excellent leader. Track record of achieving exceptional results in Customer service and creating 'moments that matter'. 

Dedicated to high levels of customer satisfaction and meeting aggressive business goals.
Skills
  • Customer and Personal Service
  • Complex Problem Solving
  • Public Safety and Security
  • Operation Monitoring
  • Proven Leader
  • Skilled Researcher
  • Strong organizational skills


Experience
Concierge Supervisor Feb 2012Present Courtyard Apartments Philadelphia, PA To monitor and supervise concierge's performance, develop weekly schedules and great customer service. 
Concierge Manager Jun 2006Feb 2012 Aimco Philadelphia, PA

·         Manage the operational and financial performance of the operation.

·         To promote a safe working environment.

·         Hold employees responsible for safety audit performance.

·         Resolving service issues.

·         To coordinate and advise vendors.


General Manager Jan 2003Jun 2006 PrimeFlight Aviation Services Philadelphia, PA

·         Manage the operational and financial performance of the operation.

·         To promote a safe working environment.

·         Hold employees responsible for safety audit performance.

·         Resolving service issues.

·         To coordinate and advise vendors.


Supervisor Apr 1997Jan 2003 International Total Services Philadelphia, PA

·         Oversee airport checkpoint staff, to manage and monitor PBS training.

·         Respond to internal and external issues.

·         To monitor and maintain adequate staff.

·         To foster a safe working environment.


Education
High School Diploma Jun 1984 West Columbus High Chadbourn, NC
Finklea Technical and Business Career 1984 Finklea, SC
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Resume Details

This is a real resume for a Concierge Supervisor in Philadelphia, Pennsylvania with experience working for such companies as Courtyard Apartments, Aimco, Primeflight Aviation Services. This is one of the hundreds of Concierge Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Concierge Supervisor resume.

Previous Companies:

  • Courtyard Apartments
  • Aimco
  • PrimeFlight Aviation Services

Previous Job Positions:

  • Concierge Supervisor
  • Concierge Manager
  • General Manager
  • Supervisor

Schools:

  • West Columbus High
  • Finklea Technical and Business Career 1984 Finklea, SC

Level of Education:

  • High School Diploma

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