FSO Outsourcing - Concierge Resume Example

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Henry Hernandez

Friendly and enthusiastic concierge with 2 years of specialization in hospitality. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

  • Microsoft Word
  • Customer and Personal Service
  • Judgment and Decision Making
  • Critical Thinking
  • Coordination
  • Inventory Management & Storage 
FSO Outsourcing New York, NY Concierge Apr 2013Present
  • Effectively screen and register more than 100 visitors daily, dismissing possible solicitors and security risks to guarantee safety and comfort of residents and guest.
  • Maintain a file on community services including transportation sources, accommodations, and referral contacts.
  • Exercise judgement while handling resident and guest inquiries, and respond promptly with accurate and thorough information according to the individuals needs.
  • Answer telephone in friendly, professional manner, handle telephone messages accurately, completely, and promptly.
  • Train and handle emergency situations in a calm manner.
  • Followed an established key control policy.  
  • Receive, store, or deliver luggage or mail.
  • Provide business services for guests, such as sending or receiving faxes or shipping packages.
Highline Residential New York, NY Real Estate Agent May 2014Aug 2014
  • Worked with clients for the purchase and sale of residential homes, working primarily from internal database of leads.
  • Conducted initial research on area homes to find comparison properties.
  • Coordinated with landlords and management companies to schedule home showings.
  • Prepared and Interpreted legal documents including listings and sales contracts.
  • Coordinated property closings and overseeing document signing.
  • Ensured terms and conditions of agreements are met.
  • Interviewed clients to determine what kinds of properties they are seeking.
Rapid Realty New York, NY Real Estate Agent Jan 2014May 2014
  • Promoted sales of properties through advertisements, and participation with multiple listings.
  • Interviewed clients to determine what kinds of properties they are seeking.
  • Generated lists of properties that are compatible with buyers' needs and financial resources.
  • Answered clients' questions regarding construction work, financing, maintenance, repairs, and appraisals.
  • Investigated clients' financial and credit status to determine eligibility for financing.
Marshalls New York, NY Sales Associate Sep 2010Apr 2013
  • Helped increase sales by 15% at the end of the year.
  • Produced year-end inventory report prepared reports and provided sales management information.
  • Executed marketing and visual merchandising initiatives.
  • Communicated current product features and benefits to customers. 
  • Engaged customers in order to provide to them what they need in terms of product and quality services. 
  • Continued to maintain a professional appearance and exude leadership in every setting by coaching team members on useful sales techniques   

Westchester Community College Valhalla, NY Associate of Science: Business Administration May 2010
Brooklyn College Brooklyn, NY Bachelor of Science: Business Management

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About this resume

Concierge FROM New York , New York RESUME

This is a resume for a Concierge in New York, New York with experience working for such companies as FSO Outsourcing and Highline Residential. The grade for this resume is 0 and is one of hundreds of Concierge resumes available on our site for free. Use these resumes as templates to get help creating the best Concierge resume.

School Attended
Westchester Community College