FSO Outsourcing - Concierge Resume Example

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XX XXXX XXXX XXXXXX XXX XX, New York, NY 10001
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Ph: XXXXXXXXXXXX
Henry Hernandez
Summary

Friendly and enthusiastic concierge with 2 years of specialization in hospitality. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Microsoft Word
  • Customer and Personal Service
  • Judgment and Decision Making
  • Critical Thinking
  • Coordination
  • Inventory Management & Storage 
Experience
FSO Outsourcing New York, NY Concierge Apr 2013Present
  • Effectively screen and register more than 100 visitors daily, dismissing possible solicitors and security risks to guarantee safety and comfort of residents and guest.
  • Maintain a file on community services including transportation sources, accommodations, and referral contacts.
  • Exercise judgement while handling resident and guest inquiries, and respond promptly with accurate and thorough information according to the individuals needs.
  • Answer telephone in friendly, professional manner, handle telephone messages accurately, completely, and promptly.
  • Train and handle emergency situations in a calm manner.
  • Followed an established key control policy.  
  • Receive, store, or deliver luggage or mail.
  • Provide business services for guests, such as sending or receiving faxes or shipping packages.
Highline Residential New York, NY Real Estate Agent May 2014Aug 2014
  • Worked with clients for the purchase and sale of residential homes, working primarily from internal database of leads.
  • Conducted initial research on area homes to find comparison properties.
  • Coordinated with landlords and management companies to schedule home showings.
  • Prepared and Interpreted legal documents including listings and sales contracts.
  • Coordinated property closings and overseeing document signing.
  • Ensured terms and conditions of agreements are met.
  • Interviewed clients to determine what kinds of properties they are seeking.
Rapid Realty New York, NY Real Estate Agent Jan 2014May 2014
  • Promoted sales of properties through advertisements, and participation with multiple listings.
  • Interviewed clients to determine what kinds of properties they are seeking.
  • Generated lists of properties that are compatible with buyers' needs and financial resources.
  • Answered clients' questions regarding construction work, financing, maintenance, repairs, and appraisals.
  • Investigated clients' financial and credit status to determine eligibility for financing.
Marshalls New York, NY Sales Associate Sep 2010Apr 2013
  • Helped increase sales by 15% at the end of the year.
  • Produced year-end inventory report prepared reports and provided sales management information.
  • Executed marketing and visual merchandising initiatives.
  • Communicated current product features and benefits to customers. 
  • Engaged customers in order to provide to them what they need in terms of product and quality services. 
  • Continued to maintain a professional appearance and exude leadership in every setting by coaching team members on useful sales techniques   

Education
Westchester Community College Valhalla, NY Associate of Science: Business Administration May 2010
Brooklyn College Brooklyn, NY Bachelor of Science: Business Management

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About this resume

Concierge FROM New York , New York RESUME

This is a resume for a Concierge in New York, New York with experience working for such companies as FSO Outsourcing and Highline Residential. The grade for this resume is 0 and is one of hundreds of Concierge resumes available on our site for free. Use these resumes as templates to get help creating the best Concierge resume.

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School Attended
Westchester Community College