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Pinnacle Capital Mortgage - Compliance Specialist Supervisor Resume Example

Matthew Harris
XXXXX XXXX XXX XXX, Lake Elsinore, CA 92530
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Ph: XXXXXXXXXX
Professional Summary

Accomplished and energetic Compliance Specialist supervisor with a solid history of achievement in Mortgage Lending. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer service, problem solving and exceptional work quality. I pride myself on becoming the youngest supervisor within the company. Hard work and dedication has taken me very far in all aspects of my work environment.

Skills
  • Customer and Personal Service leadership
  • Judgment and Decision Making
  • Troubleshooting
  • leadership
  • Active Listening
  • Speaking
  • hard-worker
  • AAGG
Experience
Compliance Specialist Supervisor Jun 2010Jan 2015 Pinnacle Capital Mortgage folsom, ca
  • Oversee activities directly related to making products or providing services.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Contact customers to respond to inquiries or to notify them of loan file completion,  results or any planned adjustments.
  • Review loan agreements to ensure that they are complete and accurate according to policy.
  • Handle customer complaints and take appropriate action to resolve them.
  • Stay abreast of new types of loans and other financial services and products to better meet customers' needs.
  • Review and update credit and loan files.
  • Supervise loan personnel.
Assistant Project Forman Jun 2007Dec 2009 Greg Agee Construction Solano Beach, CA
  • Confer with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems.
  • Direct and supervise workers.
  • Develop or implement quality control programs.
  • Investigate damage, accidents, or delays at construction sites, to ensure that proper procedures are being carried out.
Education
Over 50 college credits completed: AS Jun 2010 Palomar College escondido, CA I have attended 5 junior colleges completing over 50 college credits. I am very close to achieving my AS degree, and hope to receive a BA in the next 5 years.
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Resume Details

This is a real resume for a Compliance Specialist Supervisor in Lake Elsinore, California with experience working for such companies as Pinnacle Capital Mortgage, Greg Agee Construction. This is one of the hundreds of Compliance Specialist Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Compliance Specialist Supervisor resume.

Previous Companies:

  • Pinnacle Capital Mortgage
  • Greg Agee Construction

Previous Job Positions:

  • Compliance Specialist Supervisor
  • Assistant Project Forman

Schools:

  • Palomar College

Level of Education:

  • Over 50 college credits completed

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