Wilkinson Asset Management - Community Manager Resume Example

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Nora Butler
XXX XXXXXXXXXXX XXXXX, Stone Mountain, GA 30087
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Ph: XXXXXXXXXXXX
Professional Summary

Driven [Job Title] possessing in-depth knowledge of [highlight] and specializing in [Specialty/highlight]. Excels at [skill 1], [skill 2], and [highlight/skill 3] abilities. Committed to delivering [business philosophy].

Skills

Technical Programs: E Chek Scan, Credit Retriever, Resident Data, One Site Affordable, Yardi (Voyager), Peak, Cam II, First Advantage Safe Rent, MRI, Streetsite Residential and Ops Technology.

Microsoft Office 2013: Word, Excel.

Experience
Wilkinson Asset Management Stone Mountain, GA Community Manager Jun 2011Jul 2013

Weatherly Apartments- Stone Mountain, Georgia  Conventional Community 248 Units 

-Managed a renovation project.

-Maintained strict adherence to state and federal fair housing laws.

-Increased occupancy by 30 percent.

-Successfully managed a staff of five employees.

-Conducted creative resident activities.

-Achieved positive outcomes in personnel management, leasing, collections, resident services, maintenance, revenue growth, and information reporting.

-Updated daily NOI  projections and expenses, completed monthly variance report for the property.

-Provided excellent customer service to residents, internal and external customers.

-Participated in meetings/conference calls to submit ideas and feedback as to how to improve overall company efficiency.

-Nurtured, trained, and motivated team members to help guide their careers and achieve their goals.

-Inspected grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.

-Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.

-Planed, scheduled, and coordinated general maintenance, major repairs, and remodeling or construction projects for   property and entered information in

ops Technology.

-Maintained records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.

-Negotiated the sale, lease, or development of property and completed or reviewed appropriate documents and forms.

-Determined and certified the eligibility of prospective tenants, following government regulations.

-Maintained contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.

-Solicited and analyzed bids from contractors for repairs, renovations, and maintenance.

-Reviewed rents to ensure that they are in line with rental markets.

-Purchased building and maintenance supplies, equipment, or furniture.


Weatherly Apartments Stone Mountain, Ga Assisstant Manager Jan 2009Jun 2011

-Collected, posted and deposited all rent and receivables in ECHECK Scanner.

-Negotiated leases and renewals coordinating all necessary paperwork.

-Processed move out statements, delivered unattached customer service to residents to exceed their expectations, while maintaining resident retention.

-Supervised staff in absence of the property manager.

-Assisted property manager with developing and training staff.

Responsible for court appearances and all communication with corporate lawyer involving evictions.

-Proactively communicated, addressed and resolved issues for residents.

-Assisted regional with annual budget scheduling expenditures, analyzing variances, initialing corrective action.

-Adhered to all client company policies and procedures.

-Ensured that all physical aspects of the property were fully functional and maintained

-Ensured that units/space conditions were in market ready condition.

-Responsible for turnkey operations including budgeting, scheduling vendors, housekeeping and maintenance into Ops Technology Software.

-Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and sales improvement.


Temporary Apartment Management Suwanee, Ga Assisstant Manager/Leasing Agent Aug 2007Jan 2009

-Oversaw collection efforts on delinquent accounts; inspected vacant units and community property.

-Process applications, credit and background check; generated reports in correspondence to residents; audited and maintained accurate renters insurance records and tenant files; collected rent and other fees.

-Responsible for input and classified information into Craig's List ads and Postlets Databases.

-Maintained payroll, scheduling, trained all duties involving leasing professional.

-Conducted property audits for loss prevention.

-Compared a property with similar properties that have recently sold to determine its competitive market price.

-Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.

-Investigated complaints, disturbances and violations and resolve problems following management rules and regulations.

-Investigated complaints, disturbances and violations and resolve problems following management rules and regulations.

-Negotiated the sale, lease, or development of property and complete or review appropriate documents and forms.


Hammond Residential Group Stone Mountain, Ga Community Manager Aug 2007Aug 2008

Hidden Hollow Apartment Homes Conventional Community 435 Units

-Directed collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.

-Inspected grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.

-Investigated complaints, disturbances and violations and resolve problems following management rules and regulations.

-Managed and oversaw operations, maintenance, administration, and improvement of residential community.

-Planned, scheduled, and coordinated general maintenance, major repairs, and remodeling or construction projects for property.

-Maintained records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.

-Negotiated the sale, lease, or development of property and complete or review appropriate documents and forms.

-Determined and certify the eligibility of prospective tenants, following government regulations.

-Assisted Regional Property Manager with prepare detailed budgets and financial reports for property.

-Directed and coordinated the activities of staff and contract personnel and evaluate their performance.

-Maintained contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.

-Solicited and analyzed bids from contractors for repairs, renovations, and maintenance.

-Prepared and administered contracts for provision of property services such as cleaning, maintenance, and security services.


Corcoran Jennison Companies Stone Mountain, Ga Leasing Consultant Aug 2006Aug 2007

Wesley Club Apartments   Tax Credit Community  257 Units

-Compared a property with similar properties that have recently sold to determine its competitive market price.

-Promoted sales of properties through advertisements, open houses, and participation in multiple listing services.

-Coordinated appointments to show homes to prospective buyers.

-Inspect condition of premises, and arrange for necessary maintenance or notify maintenance of maintenance needs.



Walter Matthews and Associates Atlanta, Ga Real Estate Appraiser Assistant Feb 2000Jul 2006

-Handled marketing and communications activities and provided customer service to clients, clerical and administrative support for 30+ Real Property Appraisers.

-Prepared reports by collecting, analyzing, and summarizing data trends.

-Operated a multiple line of incoming and outgoing calls

-Organized and filed all confidential documents; prepared packages for pickup and delivered packages to U.S. Department of HUD Daily.

-Maintained office equipment assisted managerial staff with daily operations.

-Dealt and built relationships with outside clients.



Vinnings Properties Smyrna, Ga Community Manager Aug 1993Sep 1996

Sweet Water Cove Apartment Homes Conventional Community   348 Units

-Inspected grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.

-Investigated complaints, disturbances and violations and resolve problems following management rules and regulations.

-Maintained records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.

-Investigated complaints, disturbances and violations and resolve problems following management rules and regulations.

-Maintained records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.

-Determined and certify the eligibility of prospective tenants, following government regulations.

-Directed and coordinated the activities of staff and contract personnel and evaluate their performance.

-Maintained contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.

-Solicited and analyzed bids from contractors for repairs, renovations, and maintenance.

-Reviewed rents to ensure that they are in line with rental markets.

-Responsible for Turnkey Operations including budgeting, scheduling vendors, housekeeping and maintenance.


Education
Control Data Insitute Atlanta, Ga Certificate: Office Technology Jun 1987 Completed Office Technology Course with an A Average.
Atlanta Area Technical College Atlanta, Ga Successfully completed courses in Economics, Business Math, Advertising and English. May 1986
Frederick Douglass High School Atlanta, Ga High School Diploma Jun 1984

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About this resume

Community Manager FROM Stone Mountain , Georgia RESUME

This is a resume for a Community Manager in Stone Mountain, Georgia with experience working for such companies as Wilkinson Asset Management and Weatherly Apartments. The grade for this resume is 0 and is one of hundreds of Community Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Community Manager resume.

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School Attended
Control Data Insitute