Search Resume Examples

Family Hospice and Palliative Care - Community Liaison Resume Example

Customize this Resume
Alexa Coleman
Professional Summary

Seasoned Social worker/ Liaison with over 28 years experience in the Health care field. Dedicated to providing excellent service. Employs exceptional skills in: account management, relationship building, and Educating referral sources on the Hospice and Home care benefits. 

  • Social Perceptiveness
  • Speaking
  • Service Orientation
  • Customer and Personal Service
  • Coordination
  • Active Listening
Community Liaison 01/2012 to Present
Family Hospice and Palliative Care Mt. Lebanon, PA
  • Successfully marketed Family Hospice by recognizing market trends and knowledge of consumer needs.
  • Cultivated relationships between Myself and our Referral sources to facilitate increase number of referrals
  • Presented The Hospice and Home care Benefit   multiple Rotary groups, Ombudsman, and multiple other professional groups, resulting in successfully increasing Family Hospice visibility measured by increase in referrals.
  • Adeptly managed 25 accounts, including Several hospitals, Nursing homes and Personal care homes. individual client- accounts.
  • Incorporated market analysis of industry status to capitalize on Family Hospices Strengths.
  • Launched our services at UPMC EAST hospital when it opened. Obtained approval to be apart of their employee orientation process, which gave me the opportunity to present hospice to every new employee they hired.
  • Participated in Grand Rounds and Coordinated speakers for this meeting at UPMC EAST. 
  • Provided ongoing education with my Clinical Liaison At UPMC EAST. 
  • Provide information to Patients and their families about Hospice and obtained consents when appropriate.
Admissions Director 07/2009 to 01/2012
Providence Point Scott Township, PA
  • Maintain accurate and complete patient admission records as required by state and federal guidelines, and administrative regulations.
  • Developed policies and procedures for Admission department. 
  • Developed Admission/Marketing packets for potential residents.
  • Provided Tours and met with perspective residents and their families.
  • Attended monthly marketing meeting to discuss goals and to develop strategy to increase census and fill both Personal Care and Nursing Center.
  • Acted as Liaison to St Clair hospital, Assessed patients for appropriateness for admission. 
  • Called on referral sources to build relationships and increase opportunity for admissions.
Medical Assistance Liaison 01/2009 to 07/2009
Baptist Homes Mt. Lebanon, PA
  • Met with patients and their families to review Medical assistance eligibility criteria.
  • Gathered documentation and information for the Medical Assistance Application, completed the application and submitted it to Allegheny County.
  • Followed up with each application until the point of approval.
Social Worker 03/2005 to 01/2009
Marian Manor Pittsburgh, PA
  • Maintained Social history and documentation as required by state and federal guidelines.
  • Participated in Care Conferences and developed Care plans for each of my patients.
  • Led support Groups for Families and Patients.
  • Discharge planning for patients returning home or to another facility.
Social worker 07/2001 to 02/2004
Baptist Homes Mt. Lebanon, PA
  • Maintain Social history and documentation for each patient as required by state and federal regulations.
  • Participate in Care conferences and develop a plan of care for each patient.
  • Led Support groups for patients and their families.
  • Discharge planning for patients transferring home or to another facility.
Dementia Unit Coordinator 08/1994 to 09/1998
Presbyterian Senior Care, Oakmont Oakmont, PA
  • Coordinated care and Managed LPN's, CNA's, and Activity staff working in the 16 bed dementia unit.
  • Led daily 'stand up' meetings, weekly staff meeting and coordinated Care conferences for each of our patients.
  • Met with Patients and their families to discuss concerns and complaints. 
  • Provided tours and information to those interested in admission to the Dementia unit.
  • Assessed patient referrals for appropriateness for admission.
Social worker 11/1992 to 08/1994
Country Meadows Bridgeville, PA
Social worker 01/1990 to 11/1992
Manor Care McMurray, Pa
Social worker 07/1986 to 01/1990
Beverly Manor of Monroeville Monroeville, PA
Bachelor of Arts: Social work Grove City College - Grove City , PA
Love this resume? Customize this Resume

Resume Details

This is a real resume for a Community Liaison in Bethel Park, Pennsylvania with experience working for such companies as Family Hospice And Palliative Care, Providence Point, Baptist Homes. This is one of the hundreds of Community Liaison resumes available on our site for free. Use these resumes as templates to get help creating the best Community Liaison resume.

Previous Companies:

  • Family Hospice and Palliative Care
  • Providence Point
  • Baptist Homes

Previous Job Positions:

  • Community Liaison
  • Admissions Director
  • Medical Assistance Liaison
  • Social Worker
  • Dementia Unit Coordinator


  • Grove City College

Level of Education:

  • Bachelor of Arts

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More

Community Liaison

Bronx, New York

Companies Worked For:

Columbia University MSPH Center for Infection and...

Community Liaison

Brooklyn, New York

Companies Worked For:

NYC Department of Sanitation, CAMBA HomeBase, New...

Admission Director

Needham, Massachusetts

Companies Worked For:

td bank, Hung Vuong Highschool Gifted, Vintage Hou...

Marketing & Admissio...

Escondido, California

Companies Worked For:

Palomar Heights Post Acute Rehab, Palomar Medical...

Social Worker

Springfield, Massachusetts

Companies Worked For:

Whiting Forensic Division, State of Connecticut De...

Community Liaison

Wentzville, Missouri

Companies Worked For:

Team Select Home Care, Vitas Healthcare, Heartland...

Community Liaison

Margate, Florida

Companies Worked For:

Liberty Elementary school, Liberty Elementary Scho...

Community Liaison

Victorville, California

Companies Worked For:

Plexus Lorian Home Health, Legacy Post Acute SNF,...

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!