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Clearwater Police Department - Communications Operator Resume Example

Aaliyah Griffin
XXXX XXXX XXX XX XXXXXXX, Belleair Bluffs, FL 33770
Professional Summary:

Service-oriented Certified Police Dispatcher with six and a half year background. Core competencies include Dispatching calls for service, answering and entering 911 and administrative calls, and entering and clearing items in NCIC/FCIC as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

  • Certified 911 Communications Operator 
  • Telecommunications
  • Active Listening 
  • Exceptional Typing Abilities 
  • Critical Thinking
  • Calm in High Stress Situations 
  • Public Safety and Security
  • Management and Training Abilities
Communications Operator/Trainer Sep 2008Present Clearwater Police Department Clearwater, FL
  • Question callers to determine their locations, and the nature of their problems to determine type of response needed.
  • Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within a city.
  • Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
  • Record details of calls, dispatches, and messages.
  • Train incoming employees 
  • Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
  • Learn material and pass required tests for certification.
  • Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
Pharmacy Technicians May 2008Aug 2008 WellCare Tampa, FL
  • Establish or maintain patient profiles, including lists of medications taken by individual patients.
  • Prepare and process medical insurance claim forms and records.
  • Compute charges for medication or equipment dispensed to hospital patients and enter data in computer.
  • Coordinate with doctors for proper Prior Authorization paperwork  
Senior Pharmacy Technician Jan 2006May 2008 Walgreens Pharmacy Madeira Beach, FL
  • Receive written prescription or refill requests and verify that information is complete and accurate.
  • Establish or maintain patient profiles, including lists of medications taken by individual patients.
  • Maintain proper storage and security conditions for drugs.
  • Supply and monitor robotic machines that dispense medicine into containers and label the containers.
  • Answer telephones, responding to questions or requests.
  • Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods.
  • Prepare and process medical insurance claim forms and records. 
  • Prepare schedules and manage staffing levels. 
  • Train incoming technicians. 
  • PTCB certification 
High School Diploma May 2004 Seminole High School Seminole , FL
Criminology University of South Florida Tampa, FL Attended two years of college with a field of study of Criminology with an emphasis in psychology.
Biannual Employee Award 2012
Commendations from Major
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Resume Details

This is a real resume for a Communications Operator in Belleair Bluffs, Florida with experience working for such companies as Clearwater Police Department, Wellcare, Walgreens Pharmacy. This is one of the hundreds of Communications Operator resumes available on our site for free. Use these resumes as templates to get help creating the best Communications Operator resume.

Previous Companies:

  • Clearwater Police Department
  • WellCare
  • Walgreens Pharmacy

Previous Job Positions:

  • Communications Operator
  • Trainer
  • Pharmacy Technicians
  • Senior Pharmacy Technician


  • Seminole High School
  • University of South Florida

Level of Education:

  • High School Diploma

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