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Beach Eye Care - Communications Operator Resume Example

Victoria Ramirez
XXXX XXXXXXXX XXXX, Virginia Beach, VA 23453
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary
Highly motivated professional with over 10 years customer service experience. Ambitious and responsible approach to any task presented. Works well with others and achieves objectives on time and with excellence.
Skills
  • Active Listening
  • Critical Thinking
  • Judgment and Decision Making
  • Customer and Personal Service
  • Administration and Management
  • Time Management
  • Telecommunications
  • Troubleshooting
Experience
Communications-Operator Aug 2013Present Beach Eye Care VIrginia Beach, VA
  • Answer incoming calls, question callers to determine type of response and action needed.
  • Assist callers with questions and concerns.
  • Record details of calls and messages.
  • Enter, document and update patient information.
  • Maintain access to, and security of, highly sensitive materials.
  • Schedule online appointment requests.
  • Assist mangaer with patient portal.
  • Act in supervisor capacity in the absence of direct manager.
Manager Sep 2010Aug 2013 Hallmark Virginia Beach, VA

  • Role model for best practice retail service and perform  functional execution role.
  • Deliver exceptional customer service.
  • Drive sales. 
  • Be knowledgeable of all our products.
  • Complete audits.
  • Merchandising, maintain and restock displays.
  • Open and close store.
  • Be aware of profitability.
  • Handle money and daily paperwork.
  • Card Expert; responsibilities:
  • Assign employees card sections and hold them accountable for their area.
  • Maintain cards, address any issues with inventory.
  • Complete weekly task sheets and weekly card audits.
  • Be aware of card sales and be very knowledgeable about all cards.

Restaurant Manager Jan 2000Mar 2010 Shoney's Murfreesboro, TN
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Order and purchase equipment and supplies.
  • Schedule staff hours and assign duties.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Count money and make bank deposits.
  • Monitor food preparation methods, portion sizes, garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
Education
High School Diploma May 1999 Boulder City High School Boulder City, NV
Community Service
Treasurer, Travel Baseball Team, 2013-Present
  • Receive cash and checks, make deposits, receive payments from all players and balance all accounts.
  • Prepare and file annual taxes, prepare yearly budget.
  • Compute, withhold and account for all deductions.
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Resume Details

This is a real resume for a Communications Operator in Virginia Beach, Virginia with experience working for such companies as Beach Eye Care, Hallmark, Shoneys. This is one of the hundreds of Communications Operator resumes available on our site for free. Use these resumes as templates to get help creating the best Communications Operator resume.

Previous Companies:

  • Beach Eye Care
  • Hallmark
  • Shoneys

Previous Job Positions:

  • Communications Operator
  • Manager
  • Restaurant Manager

Schools:

  • Boulder City High School

Level of Education:

  • High School Diploma

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