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Comcast - Communication Technician 3 Resume Example

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Evelyn Howard
XXX XXXXXXXX XXXXX XXXX XX, Colorado Springs, CO 80915
Ph: XXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented with 13 years background in customer service. Core competencies include customer service skills, hard working and troubleshooting as well as excellent communication. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • Mathematics
  • Complex Problem Solving
  • Computers and Electronics
  • Telecommunications
  • Troubleshooting
  • Installation
  • Repairing
Experience
Communication Technician 3 Feb 2010Apr 2014 Comcast Colorado Springs, CO -Installed and troubleshooting video, internet, phone etc..
-Set up Wireless Home Networks.
-Showed customers how to use equipment
- Was at a desk for a bit after I hurt my back on the phones trying to help customers solve their issues and questions over the phone before a tech rolled out. I was able to lower our numbers of techs rolling out on calls when they could have been solved over the phone by customer service.
Laborer Apr 2009Dec 2009 Wildcat Construction Colorado Springs, CO
  • Smooth or finish freshly poured cement or concrete, using floats, trowels, screeds, or powered cement finishing tools.
  • Spread, level, and smooth concrete, using rake, shovel, hand or power trowel, hand or power screed, and float.
  • Installed, replaced or repaired sewer pipe systems.
Universal Home Technician Jan 2007Aug 2008 Cox Communictions Wichita, KS -Installed and troubleshooting video, internet, phone etc..
- Set up Home Networks and Computers for customers -Showed customers how to use equipment
- I stopped being a Technician for a personal situation in 2008 before I left in 08/2008 I helped the Fleet Manager with Data entry sheets for our company vehicles and gas cards among other things.
Cashier/ Sales Associate Dec 2004Jan 2007 Vanderbilt's Wichita , Ks
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Maintain clean and orderly checkout areas.
  • Responsible for opening & closing registers, counting money, opening up & closing the store as well at the end of the day
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Greet customers and ascertain what each customer wants or needs.
Cashier/ Sales Associate Apr 2001Dec 2004 Walmart Augusta, KS
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Stock shelves, and mark prices on shelves and items.
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Answer questions regarding the store and its merchandise.
  • Worked in multiple areas throughout the years, Clothing, fabrics, cashier and sporting goods and automotive.
Education
Electronic Technology Oct 2006 Wichita Technical Institute Wichita, KS Graduated with a diploma, the curriculum included
- Fundamentals of Electronics
-Analog and Digital Systems
-Computer Electronics & A+ Certification Training
-Advanced Circuits / Industrial Controls / Security Systems
-Video Systems/Avionics Electronic/Telecom/Video Surveillance
-Automated Control Systems / Basic Pneumatics / Hydraulics
Hands on experience including, but not limited to:
Component identification, AC&DC current concepts Multi-meter and Oscilloscope operation, HDTV & Digital Broadcasting, Basic test
equipment, Troubleshooting to component level, Industrial devices,
AC&DC motors, Electrical relays, Industrial control devices, motor
drive circuits, Three phase Power, Practical troubleshooting,
Stepper motors, Servomotors, Pneumatic valves &Air systems,
PLC's, PLC programming software, Variable Frequency Drives,
and Multi-port Pneumatic & Hydraulic control devices.
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Resume Details

This is a real resume for a Communication Technician 3 in Colorado Springs, Colorado with experience working for such companies as Comcast, Wildcat Construction, Cox Communictions. This is one of the hundreds of Communication Technician 3 resumes available on our site for free. Use these resumes as templates to get help creating the best Communication Technician 3 resume.

Previous Companies:

  • Comcast
  • Wildcat Construction
  • Cox Communictions

Previous Job Positions:

  • Communication Technician 3
  • Laborer
  • Universal Home Technician
  • Cashier
  • Sales Associate

Schools:

  • Wichita Technical Institute

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