TAR - Collector Resume Example

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Sebastian Green

XXXX XXXXXXXX XXX

Lenexa, KS 66215

Ph: XXXXXXXXXXXX

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Professional Summary

Dedicated Secretary with 10 plus years of experience combining management and customer service expertise in bookkeeping and collection call center. Looking for a position in a fast growing company.

Skills

Customer and Personal Service
Service Orientation

Complex Problem Solving
Judgment and Decision Making

Computers and Electronics
Negotiation

English Language
Persuasion

Clerical
Active Listening

Experience

Collector Feb 2013 －Jan 2014 TAR lenexa, ks

Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
Receive payments and post amounts paid to customer accounts.
Advise customers of necessary actions and strategies for debt repayment.
Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
Locate and monitor overdue accounts, using computers and a variety of automated systems.
Answer customer questions regarding problems with their accounts.

Bookkeeper Apr 2011 －Jun 2012 South Midle School liberal, ks

Operate computers programmed with accounting software to record, store, and analyze information.
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
Perform personal bookkeeping services.
Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
Prepare trial balances of books.
Receive, record, and bank cash, checks, and vouchers.
Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.
Calculate and prepare checks for utilities, taxes, and other payments.
Comply with federal, state, and company policies, procedures, and regulations.

Secretary Sep 2007 －Jun 2010 National Beef liberal, ks

Receive and place telephone calls.
Make photocopies of correspondence, documents, and other printed matter.
Draft and type office memos.
Prepare and distribute invoices to bill clients or pay account expenses.

Secretary Jan 1992 －Jul 2009 Larry Gurney Liberal , kS

Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.
Receive and place telephone calls.
Schedule and make appointments.
Make photocopies of correspondence, documents, and other printed matter.
Assist attorneys in collecting information such as employment, medical, and other records.
Attend legal meetings, such as client interviews, hearings, or depositions, and take notes.

Education