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First Source Advantage Llc - Collector Resume Example

David Garcia
XXXXX XX XXXX XXX XXX XXX , miami , FL 33056
H: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Innovative position adept in the creation of exceptional skill sets . Possesses comprehensive knowledge of product and computer systems. judgement and decision making abilities drive a high success rate.

 
Skills
  • Judgment and Decision Making
  • Time Management
  • Complex Problem Solving
  • Telecommunications
  • Troubleshooting
  • Active Listening
  • Clerical
  • Speaking
  • Reading Comprehension
  • Critical Thinking
  • Negotiation
Experience
collector 04/2011 - Present
First Source Advantage LLC - Doral, FL
  • Confer with customers by telephone to determine reasons for overdue payments and to review the terms of service, or credit contracts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations

  • Receive payments and post amounts paid to customer accounts.
  • Locate and notify customers of delinquent accounts by mail or telephone to secure payment of delinquent account
  • Answer customer questions regarding problems with their accounts.
collector 05/2010 - 12/2010
UCB united collections bureau - Miami, FL
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Team Lead 06/2007 - 03/2010
PRC/ Directv - Miami, FL
  • Develop and implement technical project management tools such as plans, schedules, and responsibility and compliance matrices.
  • Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring the availability of resources.
  • Maintain and develop positive business atmosphere for customer service reps, assist with irate customers to insure satisfactory service
Education
High School Diploma: Jun 2004 Miami Norland Senior High - Miami, FL
Computer science Bethune Cookman University - Daytona Beach, FL
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Resume Details

This is a real resume for a collector in miami, Florida with experience working for such companies as First Source Advantage Llc, Ucb United Collections Bureau, Prc. This is one of the hundreds of collector resumes available on our site for free. Use these resumes as templates to get help creating the best collector resume.

Previous Companies:

  • First Source Advantage LLC
  • UCB united collections bureau
  • PRC

Previous Job Positions:

  • collector
  • Team Lead

Schools:

  • Miami Norland Senior High
  • Bethune Cookman University

Level of Education:

  • High School Diploma

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