Search Resume Examples

Coastal Credit - Collector Resume Example

Customize this Resume
Andrew King
XXXX XXXXXXXX XXXX XXXX XXXX , Columbus , GA 31909 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXX
Summary

Service-oriented bi-lingual collector with 17 year background in customer service. Core competencies include hard working, fast learning and adaptable as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills

·         Skilled skip tracer

·         Working knowledge of approving vehicle loan applications

·         Efficient with Microsoft Office Products and basic office equipment

·         Type 50 wpm

·         Excellent communication

·         Conflict and time management

Experience
Collector 01/2008 to Present
Coastal Credit, L.L.C Columbus, GA
  • Controlled delinquent balances on an assigned $3 million portfolio via outbound phone calls for vehicle finance company
  • Consistently reduced potential delinquency of assigned portfolio by 10% of previous month's total delinquency
  • Maintained 30, 60, and 90 day monthly delinquency below company standard of 1% of total assigned portfolio
  • Successfully located past due customers using various skip-tracing programs
  • Processed/submitted Chapter 13 proof of claim documents to bankruptcy court districts electronically  via PACER 
  • Acted as a liaison between repossession agencies and auctions for the securing and selling of severely delinquent accounts using NADA and Manheim reports to guarantee the least negative impact for all involved
  • Closely monitored outstanding title status for both paper and electronic titles ensuring receipt of clean title within 45 days of vehicle purchase using VINTEK and direct contact with state DMV offices and dealers
  • Receipted cash, check, and electronic payments and balanced cash drawer as back up bookkeeper with 0% auditing errors
  • Verified loan applicant information by analyzing Equifax credit reports, contacting employer and calculating customer budget based on a standard formula
  •  Jointly maintained an office average of 35 new loans funded each month
  • Lead the training of new employees on office and system procedures as needed
Assistant Manager 06/2007 to 01/2008
Covington Credit Phenix City, AL
  • Successfully solicited new business for potential and existing customers
  • Actively collected potential 30, 60, 90 day delinquent accounts via telephone and personal visits.
  • Analyzed Equifax credit reports to determine credit worthiness of potential customers
  • Participated in customer  loan closing process, confirming that customer understood loan terms
  • Receipted cash, check and money order payments and balanced cash drawer as
CSR II 09/1998 to 10/2006
TSYS Columbus, GA
  • Resolved both first point and escalated customer issues on credit accounts via inbound telephone calls
  • Consistently met or exceeded production standards as set by company
  • Successfully assisted with supervision of more than 8 team members at one time
  • Complied data and created documents and worksheets for weekly supervisor meetings
  • Responsible for quality assurance for over 35 representatives
Education
High School Diploma: May 1998 Tri-County High School -
Language
Fluent in speaking, reading and writing Spanish
Additional Information
  • ACCREDITATIONS AND LICENSES Notary PublicCommission expires January 2, 2018
Love this resume? Customize this Resume

Resume Details

This is a real resume for a Collector in Columbus, Georgia with experience working for such companies as Coastal Credit, Llc, Covington Credit. This is one of the hundreds of Collector resumes available on our site for free. Use these resumes as templates to get help creating the best Collector resume.

Previous Companies:

  • Coastal Credit
  • LLC
  • Covington Credit

Previous Job Positions:

  • Collector
  • Assistant Manager
  • CSR II

Schools:

  • Tri-County High School

Level of Education:

  • High School Diploma

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More

Assistant Manager

East Taunton, Massachusetts

Companies Worked For:

Dots, LLC, Icing, Claires Boutiques

Assistant Manager

Branchland, West Virginia

Companies Worked For:

West Hamlin Foodfair, Hudson Iga, Branchland Iga

Program Director

Cuyahoga Falls, Ohio

Companies Worked For:

Zahands Martial Arts, National Tires and Battery A...

CEO

CANA, Virginia

Companies Worked For:

Viling Venture Partners, Inc, Hackathon House, Mit...

Shift Lead

Vero Beach, Florida

Companies Worked For:

TAPopeyes, TA Subway, CVS

Property Manager

Gallatin, Tennessee

Companies Worked For:

Yates, Baker Girl Construction, ALDI Distribution...

Assistant Manager

Hallandale Beach, Florida

Companies Worked For:

Xpress it Inc, Office Max, Sears

Branch Manager

Nashville, Tennessee

Companies Worked For:

TN QUICK CASH Nolensville Road, Advance America, C...

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!