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Auto Now - Collector Resume Example

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Cdlue Oceradln
XXXX X XXXX XX
Overland park, KA 66204
66204, Overland park KA
XXXXXXXXXX
XXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic Custumer Service with 15 years of specialization in Dine -in restaurant . Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Dedicated Collector with 2 1/2 years of experience combining management and customer service expertise in Collections and Clerical in growing Company. Looking for a position as Collections / Customer Services in a fast growth company.

Bi-lingual Collector / Costumer Services rep. who builds and leads friendly, efficient service teams. Managed A few  staff in sit-dining establishment, serve many of customers per night. Level-headed and composed professional, who maximizes table turns and receipts.

Skills
  • Customer and Personal Service
  • Active Listening
  • Clerical
  • Negotiation
  • Mathematics
  • Computers and Electronics
  • Complex Problem Solving
  • Monitoring
  • Active Learning
  • Customer and Personal Service
  • Active Listening
  • Service Orientation
Experience
Collector Dec 2012Current Auto Now Kansas City , MO
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Receive payments and post amounts paid to customer accounts.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
  • Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
  • Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
Server Dec 2010Jun 2012 Perkins Family Restaurant Lenexa , KS
  • Monitor food preparation or serving techniques to ensure that proper procedures are followed.
  • Carry food, silverware, or linen on trays or use carts to carry trays.
  • Total checks, present them to customers, and accept payment for services.
  • Record amounts and types of special food items served to customers.
Server/ Bartender/Hostess/Expo Jun 2007Oct 2010 Mi Ranchito Mexican Restaurant Diffrent Location, KS
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Clean glasses, utensils, and bar equipment.
  • Balance cash receipts.
  • Balance cash receipts.
  • Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Greet and seat guests, and present menus and wine lists.
  • Supervise and participate in kitchen and dining area cleaning activities.
  • Estimate ingredients and supplies required to prepare a recipe.
  • Resolve customer complaints regarding food service.
  • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
  • Present bills and accept payments.
Education
High School Diploma: General Kansas City, KS Wyandotte HighSchool May 2001
General Overland park, KS Johnson County community College
Languages
Spanish
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Resume Details

This is a real resume for a Collector in Overland park, KA with experience working for such companies as Auto Now, Perkins Family Restaurant, Mi Ranchito Mexican Restaurant. This is one of the hundreds of Collector resumes available on our site for free. Use these resumes as templates to get help creating the best Collector resume.

Previous Companies:

  • Auto Now
  • Perkins Family Restaurant
  • Mi Ranchito Mexican Restaurant

Previous Job Positions:

  • Collector
  • Server
  • Bartender
  • Hostess
  • Expo

Schools:

  • Wyandotte HighSchool
  • Johnson County community College

Level of Education:

  • High School Diploma

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