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Ncb Management Services Inc - Collections Representative Resume Example

Sjliua Epdan
Professional Summary

Goal-oriented dedicated to high levels of customer satisfaction and meeting aggressive business goals. 

Reliable , energetic and motivated  leader with strong organizational and prioritization abilities. Friendly and enthusiastic able to learn new tasks quickly and proficient remaining a professional demeanor at all times.

  • Customer oriented 
  • Negotiation
  • Sales and Marketing
  • Quick learner 
  • Organized multi tasker 
  • Dedicated team player
  • Fast and efficient service worker
  • Adaptability 
  • Strong work ethic 
  • Self confidence in every task 
Collections representative Nov 2017Sep 2018 NCB Management Services Inc Jacksonville, FL
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Receive payments and post amounts paid to customer accounts.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
Nutrition coordinator-contractor Jul 2017Oct 2017 St. Vincent's Medical Center - Southside Jacksonville, FL
Received inbound calls taking patients breakfast, lunch , and dinner according to their diets and also delivery of patients trays to their rooms throughout the hospital
Sales/ Customer Service Jan 2017Jun 2017 Convergys Corporation (Humana Project) Jacksonville, FL

Outbound sales agent informing Humana members of a benefit that's included in their plan that they were not currently utilizing , received inbound calls assisting members with getting enrolled in the Humana mail delivery pharmacy , remained courteous and expressing empathy

Customer Service Nov 2016Jan 2017 FANATICS Jacksonville, FL Inbound agent assisting customers with tracking their recent purchases , taking order and issuing refunds 
Sales/Customer Service Feb 2016Nov 2016 Bernard BPO (Comcast) Jacksonville, FL

Receiving inbound calls assisting customers with setting up new services and/or upgrading their packages , Demonstrated integrity and honesty while interacting with customers , very energetic, always remained courteous and confident, and resolve issues at a 90% rate

General Labor Jan 2015Feb 2016 Coach Distribution Center Jacksonville, FL Effectively assemble delivery packages, provided daily feedback about product defects identified 
Customer Service Apr 2015Dec 2015 Popeyes Louisiana Kitchen Jacksonville, FL

Maintained a clean and safe environment for employees and guest, effectively communicated to leadership teams, customers and peers to ensure all orders we're processed correctly. Daily greeting customers with a positive attitude, while working in a fast pace environment to ensure company expectations are met.

High School Diploma Jun 2014 Ribault Senior High School Jacksonville, FL
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Resume Details

This is a real resume for a Collections Representative in Jacksonville, Florida with experience working for such companies as Ncb Management Services Inc, St Vincents Medical Center Southside, Convergys Corporation Humana Project. This is one of the hundreds of Collections Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Collections Representative resume.

Previous Companies:

  • NCB Management Services Inc
  • St Vincents Medical Center Southside
  • Convergys Corporation Humana Project

Previous Job Positions:

  • Collections Representative
  • Sales
  • Customer Service
  • General Labor


  • Ribault Senior High School

Level of Education:

  • High School Diploma

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