Collections
Oct 2012－Jan 2014
Smoker －
Leola,
PA
Customer service, Data Entry, Cash Handling, 10-Key, Process daily deposits, Collect on past due accounts, Gold purchasing, Process new Title and Payday Loans, Work old accounts for settlement offers.
Unemployed
Oct 2011－Oct 2012
[Company Name] －
[City],
[State]
Bartender
Mar 2011－Oct 2011
Olive Garden －
Canton,
OH
Customer Service, POS system, Take orders, Cash handling, Inventory, Daily cash management for daily operations, Mix/Serve drinks, Check photo identification, Cleaning.
Customer Service
Sep 2010－Jun 2011
Pizza Hut －
Brandon,
MS
Customer Service, Data Entry, Answer incoming calls in a call center setting, Take payments over the phone, Enroll customers in Humana Health Care Plans, Take complaints and resolve in a timely manner, Look up customers medications for pricing.
Customer Service
May 2009－Jan 2010
Cubesmart －
Panama City,
FL
Customer Service, Data entry, Process returns, exchanges, and refunds, Responsible for cashing checks, Process bill payments and Western Union, Inventory, Responsible for setting up tax exempt accounts.
Restoration Supervisor
Nov 2007－May 2009
[Company Name] －
[City],
[State]
Customer Service, Data Entry, Bonded, Inventory all household items damaged or lost in a disastrous situation, assist clients in refurnishing their homes, Document and photograph all damage, Clean all content and structural surfaces after a disaster using various cleaning solution methods.
Cashier
Jul 2007－Dec 2007
Home Depot －
Albuquerque,
NM
Customer Service, Data Entry, Pass all State alcohol and tobacco exams, Balance registers to closing paperwork, Inventory.
Developmental Instructor
May 2006－Jul 2007
[Company Name] －
[City],
[State]
Teach clients to be more independent, Assist clients in personal hygiene, meal preparation and Doctors appointments, Assist clients in getting along in a group home facility with other housemates, Assist clients in taking their daily medications.
Senior Customer Service Rep
Jul 2005－May 2006
Wells Fargo －
Mesa,
AZ
Customer Service, Data entry, Responsible for exchanges, short orders, and returns, Responsible for setting up manual tax credits for tax exempt customers, Problem solving customer complaints.
Manager
Feb 2003－May 2205
Panera Bread Co －
Gahanna,
OH
Customer Service, Data entry, 10-Key, Approve all new Title Loans and renewal of loans, Responsible for supervising and training of Customer Service Reps, Responsible for daily, weekly, and monthly management reporting, Daily cash management for funding and deposits, Responsible for State and Federal lending, privacy, debt collections, and employment laws.
