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Focus Receivables Management - Collections Resume Example

Sofia Cox
XXXX XXXXXXXX XX XXX XX X, Marietta, GA 30067
Ph: XXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Dedicated administrator with 4 years of experience combining management and customer service expertise in Retail Mechanics and call centers. Looking for a position as Customer Service Representative in a fast growth company.

Skills
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Service Orientation
  • Clerical
  • Critical Thinking
  • Coordination
  • Social Perceptiveness
  • Negotiation
  • Time Management
  • Judgment and Decision Making
  • Complex Problem Solving
  • Sales and Marketing
  • Instructing
  • English Language
  • Social Perceptiveness
  • Mathematics
  • Reading Comprehension
  • Computers and Electronics
Experience
Collections Jan 2013Present Focus Receivables Management, LLC. Marietta, Ga
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Locate and notify customers of delinquent accounts by  telephone,  to solicit payment.
  • Receive payments and post amounts paid to customer accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or non payable checks.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Negotiate credit extensions when necessary.
  • Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
Disaster Relief Apr 2009Present The American Red Cross ( Volunteer) Atlanta, Ga When a disaster strikes such as a tornado, hurricane, house fire, or a catastrophic event, I volunteer my time and efforts to the families in my community and country.
I have two children so family is important to me, and my community in which I raise my children is also important to me. 
Administrator Aug 2010Jan 2013 Express Oil Atlanta, Ga
  • Appoint individuals to faculty positions, and evaluate their performance.
  • Direct, coordinate, and evaluate the activities of personnel, including support staff, engaged in administering stock of store, and register the customers in the computer system.
  • Assess and collect fees.
  • Install and repair accessories such as radios, heaters, mirrors, and windshield wipers.
  • Maintain cleanliness of work area.
  • Repair or replace shock absorbers.
  • Replace and adjust headlights.
  • Test drive vehicles, and test components and systems, using equipment such as infrared engine analyzers, compression gauges, and computerized diagnostic devices.
Education
High School Diploma : General Studies May 2007 Marietta High School Marietta, Ga
Associate of Applied Science : Business Management ( still attending) May 2015 Chattahoochee Technical College Marietta, Ga
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Resume Details

This is a real resume for a Collections in Marietta, Georgia with experience working for such companies as Focus Receivables Management, Llc, The American Red Cross Volunteer. This is one of the hundreds of Collections resumes available on our site for free. Use these resumes as templates to get help creating the best Collections resume.

Previous Companies:

  • Focus Receivables Management
  • LLC
  • The American Red Cross Volunteer

Previous Job Positions:

  • Collections
  • Disaster Relief
  • Administrator

Schools:

  • Marietta High School
  • Chattahoochee Technical College

Level of Education:

  • High School Diploma
  • Associate of Applied Science

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