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Ace Cash Express - Collections Resume Example

Elijah Anderson
XXXX XXXXXXXX XXX, Dallas, TX 75216
Ph: XXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented, customer service representative with a fifteen year background in a call center environment. Core competencies include detail orientated, self-starter and reliable. Also have excellent communication and time management skills.

Skills
  • Computers and Electronics
  • Customer and Personal Service
  • Active Listening
  • Critical Thinking
  • Judgment and Decision Making
  • Telecommunications
  • Troubleshooting
  • Clerical
  • Reading Comprehension
  • Typing 40wpm
Experience
Collections Sep 2011－Jun 2013 Ace Cash Express － Iriving, TX
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Receive payments and post amounts paid to customer accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
Remarketing Associate Jun 2006－Aug 2009 Semperian － Midland, TX
  • Locate, select, and procure merchandise for resale, representing management in purchase negotiations.
Customer Serv/Collections Nov 2003－Dec 2007 Cingular Wireless － Midland, TX
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Solicit sales of new or additional services or products.
Education
CNA Mar 2003 Ivy Tech － Evansville, IN
Medical Office Transcriptionist Jun 1997 International Business College － Lubbock, TX
GED Apr 1995 St. Matthews － Lubbock, TX
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Collections Receptionist Manager Collections Clerk Collections Supervisor Collections Representative Collections Agent

Resume Details

This is a real resume for a Collections in Dallas, Texas with experience working for such companies as Ace Cash Express, Semperian, Cingular Wireless. This is one of the hundreds of Collections resumes available on our site for free. Use these resumes as templates to get help creating the best Collections resume.

Previous Companies:

  • Ace Cash Express
  • Semperian
  • Cingular Wireless

Previous Job Positions:

  • Collections
  • Remarketing Associate
  • Customer Serv

Schools:

  • Ivy Tech
  • International Business College
  • St. Matthews

Level of Education:

  • GED

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