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Allied Interstate Inc - Collection Representative Resume Example

Jaxon Turner
XXXXX XXXX XXX X, Maple Grove, MN 55311
XXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXX
Professional Summary

Seasoned Collection Representative with more than 10 years of experience in fast-paced Debt collection. Excellentdocumentation and negotiaion

Accomplished and energetic collection Rep with a solid history of achievement in the deb collection field. Motivated and ready to learn new ideas

Friendly and enthusiastic customer service representative willing to go the extra mile to appease clients and customers. 
Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Goal oriented and dedicated to high level of customer satisfaction.

Skills

  • Speaking
  • English Language
  • Social Perceptiveness
  • Critical Thinking
  • Reading Comprehension
  • Negotiation
  • Coordination
  • Judgment and Decision Making
  • Time Management
  • Complex Problem Solving
Experience
Collection Representative Jul 2013Present Allied Interstate Inc Plymouth, mn
  • Receive payments and post amounts paid to customer accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Answer customer questions regarding problems with their accounts.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Collection Representative Jun 2011Jul 2013 Bureau Of Collection Recovery Eden Prairie, MN
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
  • Answer customer questions regarding problems with their accounts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Receive payments and post amounts paid to customer accounts.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
Install Technician Jul 2009Aug 2011 Dependable Home Tech Charlotte, NC
  • Test operating signals to ensure operation within acceptable limits for power conditioning equipment, such as cable boxes and controllers.
  • Check electrical installation for proper wiring, polarity, grounding, or integrity of terminations.
  • Program, adjust, or configure routers and remote controls for desired set points and operating modes.
  • Visually inspect and test cable signals for proper installation or systems.
  • Determine materials, equipment, and installation sequences necessary to maximize installation efficiency.
  • Installed and configured wireless routers and explained cable packages and channels to customers
  • Demonstrate system functionality and performance, including start-up, shut-down, normal operation, and emergency or bypass operations.
  • Compile or maintain records of system operation, performance, and maintenance.
Collection Representative Aug 2008Dec 2010 Messerli And Kramer PA Plymouth, MN
  • Advise customers of necessary actions and strategies for debt repayment.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
Collection Representative May 2009Jun 2009 Bureau Of Collection Recovery Eden Prairie, MN
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
  • Record information about financial status of customers and status of collection efforts.
  • Answer customer questions regarding problems with their accounts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Advise customers of necessary actions and strategies for debt repayment.
Collection Representative Aug 2005Aug 2008 Bureau Of Collection Recovery Eden Prairie, MN
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Receive payments and post amounts paid to customer accounts.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
Collection Representative Mar 2005Jun 2006 Bureau Of Collection Recovery Eden Prairie, MN
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Answer customer questions regarding problems with their accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Receive payments and post amounts paid to customer accounts.
Collection Representative Jul 2004Apr 2006 Wells Fargo Home Mortgage Minneapolis, MN
  • Receive payments and post amounts paid to customer accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Locate and notify customers of delinquent accounts by mail, telephone to solicit payment.
  • Persuade customers to pay amounts due on mortgages
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Answer customer questions regarding problems with their accounts or different ways to avoid being late on mortgages and short sale discussions; and amortization discussions ; mortgage due dates and late mortgage discussions.
Collection Representative Apr 2002Apr 2005 Allied Interstate Brooklyn Center , MN
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Receive payments and post amounts paid to customer accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Persuade customers to pay amounts due on credit accounts,
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
Education
Computer Jun 1998 National American University Brooklyn Center, MN
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Resume Details

This is a real resume for a Collection Representative in Maple Grove, Minnesota with experience working for such companies as Allied Interstate Inc, Bureau Of Collection Recovery, Dependable Home Tech. This is one of the hundreds of Collection Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Collection Representative resume.

Previous Companies:

  • Allied Interstate Inc
  • Bureau Of Collection Recovery
  • Dependable Home Tech

Previous Job Positions:

  • Collection Representative
  • Install Technician

Schools:

  • National American University

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